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Standard Telephone-Talker Procedures - 12097_24
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Sound Powered Telephone Talkers Manual
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Circuit Testing - 12097_26
3. State the message. In other words, you call the station for whom you have a message, identify yourself, and send the message without waiting for  the  receiving  station  to  answer. When  you  receive  a  message,  acknowledge  (receipt  for)  it  as soon as you understand the message. Repeat it to the sender word  for  word.  For  example,  you  might  receive  the  message “Main Control – Bridge. Shift control of number one bravo gas turbine to the bridge.”   Your response should be “Shift control of number one bravo gas turbine to the bridge. Main Control, aye.” Do  not  use  “aye”  to  answer  “yes”  to  a  question;  instead,  use “affirmative”  or  some  other  appropriate  reply.  Likewise,  use “negative” to answer “no.” When communicating on the sound-powered phone system, use  statements  instead  of  direct  questions.  For  example,  say “Report the status of number one bravo gas turbine” instead of asking “What is the status of number one bravo gas turbine?” Say “Report the estimated repair time of number one bravo gas turbine”  instead  of  asking  “When  will  number  one  bravo  gas turbine  be  repaired?” Do not use slang expressions or locally devised codes. Also do not use abbreviations that may be easily misunderstood, such as GTE and SSDG. Q6. The   standard   procedure   for   relaying   a   message   is divided into what three parts? Q7. How do you acknowledge receipt of a message? Q8. Why should you avoid using abbreviations? 2-3

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