Acquires and provides necessary supplies and
equipment to clean and maintain the quarters
Supervises assigned enlisted personnel and
civilian custodial staff in all phases of
cleanliness, maintenance, and operation of the
Conducts daily inspections of all common use
areas to make sure they are clean, sanitary, and
attractive in appearance and habitability
Serves as a primary contact between
management and residentsto solicit
recommendations on building conditions and
policy for improvements
provides room status to the front desk
Controls FF&E in assigned areas
Operating assigned baggage storeroom(s)
At most BQs a baggage storeroom is maintained to
store residents unused baggage and personal property.
The baggage storeroom may be the responsibility of the
BPO or the front desk.
Of vital importance is the security of the personal
property of the occupants and managements
responsibility to safeguard these items.
account ability must be maintained to ensure this control.
The system for operating the baggage room must afford
the maximum security for the residents possessions.
Conversely, it must demand the minimum of time and
work for the BPO or appointed custodian to allow this
person to fulfill all other BPO duties. Local commands
should provide guidelines showing what can and cannot
be stored in the baggage room. Other than unsafe items
such as flammables, corrosives, and firearms, residents
should be permitted to store any excess gear in the
Hours of operation should be designed to afford the
residents ready access to the baggage room and the
hours should be posted and widely publicized. To
provide the strictest security possible, stringent
procedures for access must be enforced. The BPO or
appointed custodian should be the only staff member to
have general access to the baggage room. Do not give
residents the keys to the baggage room under any
circumstances, as that would compromise security.
Baggage room keys will not be on the master key ring.
The baggage key must remain in the custody of the
The following procedures should be used to check
items into the baggage storeroom:
. A standard, sequentially numbered, three-part
baggage storeroom form (fig. 10-6) is used.
Identification is established by the sequential numbers
in conjunction with the name and room number of the
resident. The top part of the form is attached firmly to
the item to be stored. The middle part is stapled to the
upper left-hand comer of the registration card. The
bottom part is given to the resident.
. If items are to be stored in a container, a joint
inventory must be taken by the resident and the front
desk or BPO. Even if the container is empty, an
inventory should be taken, indicating an empty
container. A copy of the inventory (fig. 10-7) must be
placed in the container and a copy given to the resident.
. Residents checking in after hours or on weekends
must keep items for storage until the next working day
that the BPO is present.
. The following procedures must be used to check
items out of the baggage storeroom:
l Check-outs are only made during normal hours
. Residents wishing to check items out for
weekends must do so on or before the BPOs last
working day of the week.
Figure 10-6.Baggage storeroom form.