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BOQ and BEQ Officers - 14164_230
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Welcome Aboard Pamphlets - 14164_232
l l l l Figure  10-3.-BEQ  organization. Act as division officer for the enlisted personnel assigned to the BQ Sign  purchase  orders  when  present;  otherwise, assign this duty to the purchasing agent who meets or contacts vendors Are responsible for the receipts, safekeeping, deposit,  disbursement,  and  accountability  of funds Prepare  monthly  financial  statement  of  the  BQ Front Desk To maximize the effective use of limited staffing resources,  establishing  a  front  desk  is  strongly recommended.  Where  the  presence  of  outlying  quarters makes  it  impractical  to  maintain  a  central  desk,  a satellite desk is recommended. A further savings in resources can be realized by locating both the linen issue and cleaning gear check-out point in one central area. The size of the BQ complex determines the number of personnel  required  to  meet  these  functions.  The  front desk personnel are responsible to the BQ officer. The front desk is one of the first places an incoming individual  encounters.  Thus,  the  front  desk  personnel must  provide  a  courteous  and  prompt  berthing assignment  in  a  service-oriented,  responsible atmosphere. Since  first  impressions  are  often  lasting ones, the front desk is the point at which the individual should  be  greeted  and  issued  the  BQ  welcome  aboard pamphlet. It is the front desk clerk who should be able to answer incoming personnel inquiries about meal hours and base transportation. Residents should be advised  of  their  responsibilities  while  living  in  the quarters at check-in time. The front desk is the single contact point for the initial issue of linen, room assignments, and keys. Use of this method in the assignment of all BEQs and BOQs results  in  tighter  control  and  better  accountability.  It also results in fuller use and more accurate reporting of matters on the availability and capacity of quarters, such as the number of per diem authorizations granted. Some  physical  facilities  do  not  permit  guests  and visitors  access  to  the  functional  living  area  of  the occupant. For this reason a special emphasis should be placed on the appearance of the front desk area. This is because  it  will  serve  as  the  locator  and  waiting  or meeting area for the occupants and their guests. The  front  desk  clerk  must  have  training,  the necessary equipment, and a guide that specifies the list 10-9

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