Minutes of BQ advisory committee meetings
Suggestions or complaints and the action taken
Projected BQ improvements
BQ improvements accomplished
Ideas to improve living standards or solve
HANDLING CASH. Your duties may involve
handling cash receipts at the front desk. Any funds
entrusted to your care must be handled strictly according
to the established procedures without taking any
shortcuts. This reduces the chance of error or shortage.
As a cashier, you are held responsible for all funds in
your custody. You are more likely to be involved with
collecting cash for service charges. These duties
normally include the following:
Obtaining and counting the change fund
Operating the cash register
Receiving payments and making change
Cashing checks (if authorized)
Counting cash receipts
Preparing the daily activity record
Change Fund. A change fund is an amount of
money advanced to a cashier for use in making change.
Each cashier signs a receipt for the total value of the
change fund and is responsible for it. It is very
important, therefore, that you count the change fund
before signing for it to make sure no error has been
The cashier normally receives the change fund
before going on duty and returns it with the receipts
when relieved. When the change fund is passed to a
relieving cashier instead of being turned in with the cash
receipts, the relieved cashiers cash receipt is
documented on the Daily Activity Record,
NAVCOMPT Form 2211 (fig. 10-5). Since the change
fund is actually passed on to the relieving cashier, this
fund is said to have revolved.
The Cash Register. Cash registers are normally
used at each front desk location where the collection of
money is a regular, daily occurrence. The use of a cash
register is particularly desirable when written records
are not made of each transaction. When a cash register
is not available or its use is not practical, a cashbox or
drawer may be used. The following discussion applies
to the use of cash registers. However, part of it also
applies, with modifications, to the use of a cash drawer
or cashbox for cash transactions.
A cash register should give years of service if it is
Operating characteristics of the
different makes and models vary widely, but most of
them perform the same function.
In addition to keys for recording the amount of the
transaction, special keys may be provided to indicate
cash sales, paid out, and no sale. When more than one
cashier uses the same cash register, special keys can be
used to identify the cashier handling the transaction.
One of the more important functions performed by the
cash register is the accumulation of totals provided by
its registers. Normally, a register is provided for each
special key plus a grand total register. The registers are
concealed by a locked cover that can be opened only by
a key retained by the person designated to read the
register. The register totals are gained by unlocking the
cover and reading them visually or by printing out the
totals on cash register tape.
A key also is provided to lock the cash register. This
key should be held by the cashier. Whenever the cashier
must leave the vicinity of the cash register, it should be
locked. This will prevent access by unauthorized
persons. The cash drawer of an empty cash register
should always be left visibly open.
Special compartments are provided in the cash
drawer for the various denominations of coins and bills.
You may use whatever sequence you prefer in
distributing coins and bills in the compartments, but be
consistent. Also, different denominations of coins or
bills should not be mixed in one compartment. If the
coins and bills are mixed, making change will be more
complicated and the chance for error will be increased.
When new bills are received, a corner should be turned
down on each bill to prevent them from sticking
together. Checks and large bills may be placed in
separate compartments or beneath the tray of the cash
Payments and Change. As a cashier, you should
develop correct habits for handling payments from
patrons. You should use the following five steps when
handling any cash transaction:
1. Count all money you handle carefully. This
includes the change fund, the money you receive from
customers, and any additional change you receive
during the watch.