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ASSIGNMENT 1
Textbook Assignment:
Chapter 1, pages 1-1 through 1-17, chapter 2, pages 2-1 through 2-21, and chapter 3, pages 3-1
through 3-24.
1-1.
The CRF is described as a cadre of exceptional
recruiting managers. Which of the following
statements best describes the purpose of this
cadre?
1.
To provide technical expertise to newly
assigned recruiters
2.
To provide consistency and leadership to
the recruiting effort
3.
To provide marketing insights to the
recruiting effort
4.
To provide a constant pool of recruiting
volunteers
1-2.
The CRF community should make up what
specific percent of the recruiting strength?
1.
10 percent
2.
15 percent
3.
20 percent
4.
25 percent
1-3.
The CRF selection board meets at which of the
following times?
1.
January and July of each year
2.
February and November of each year
3.
March, July, and November of each year
4.
July and December of each year
1-4.
As a CRF member, your tasks actually can be
narrowed down to which of the following
responsibilities?
1.
Marketing, sales, and management
2.
Prospecting, sales, and processing
3.
Supervision, accountability, and follow-up
4.
Leadership, training, and managing
1-5.
You have been assigned as zone supervisor (ZS)
and find one of your RINCs is very senior to
you. Which of the following actions should you
take?
1.
Establish your positional authority
dominance immediately
2.
Make it clear to the senior member that you
are in charge
3.
Solicit the individual’s input and expedite
his or her training
4.
Defer to the senior individual’s decisions
and desires
1-6.
The CR has told you and the other ZSs to make
immediate improvements to prospect card
documentation. How should you pass this
concern on to your zone?
1.
Send a memo stating the CR’s instructions
2.
Notify RINCs that the CR will probably be
inspecting prospect card documentation
during station visits
3.
Call all the RINCs and tell them the CR
wants to see immediate improvement
4.
As you make station visits, let the RINCs
know you want to see improvement if it is
needed
1-7.
Motivational techniques include which of the
following methods?
1.
Hammer, carrot, and internal
2.
Hammer, PMA, and rewards
3.
Carrot, external, and internal
4.
Rewards, discipline, and power
1-8.
When you take over a new zone, there is
normally a heightened level of concern among
the RINCs and recruiters. You should take
which, if any, of the following steps to alleviate
the concern?
1.
Let them know you are a friend
2.
Restabilize as quickly as possible
3.
Increase their anxiety by promising
inspections
4.
None; don’t restabilize too quickly
1-9.
Knowing your people consists of understanding
which of the following characteristics?
1.
Their strengths and weaknesses
2.
Their goals and aspirations
3.
Their ideals and convictions
4.
All of the above
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