programs such as family advocacy, exceptional family
member, single parent families, foreign-born spouses,
and dual-career military families. They also provide
Call Washington, DC, Family
Service Center at (202) 433-NAVY for the nearest
family service center.
HEALTH BENEFITS ADVISOR
The health benefits advisor (HBA) provides
assistance in obtaining and claiming active duty health
and dental care. The HBA provides CHAMPUS and
Delta Dental information and claims assistance. They
can also liaison with the appropriate claims offices for
questions or problems.
Get the HBA number from
The Defense Eligibility Enrollment
System (DEERS) toll-free number is
1-(800)-538-9552. Delta Dental Plan numbers are
(916) 381-9368 for claims west of Mississippi and
(313) 489-2240 for claims east of Mississippi.
Navy Recruiting Command Ombudsman Program,
COMNAVCRUITCOMINST 1754.1, provides policy
and guidance for the NRC Ombudsman Program.
There is an ombudsman assigned to CNRC, Navy
Recruiting Orientation Unit (NORU), each Area,
District, and Zone, Most of your dealings will be
with the Zone ombudsman. Ombudsmen provide
valuable information and referral service to Zone
families and single members. They provide direct
outreach both in person and by telephone, participate
in the Sponsor Program, attend NRD training,
originate newsletters, and maintain a resource and
assistance file of military and civilian referral sources.
COMMAND MASTER CHIEF
The command master chief (CMC) is the senior
enlisted advisor to the command in formulating and
implementing policies pertaining to morale, welfare,
utilization, and training of all enlisted personnel. As
such, the CMC has direct access to the CO.
Additionally, the CMC is responsible for carrying out
command policy in specific areas as
the CO and the XO. The CMC takes
over all enlisted members within a
DRUG AND ALCOHOL ABUSE
The Drug and Alcohol Abuse Program Advisor
(DAPA) is the primary command point of contact for
drug and alcohol abuse problems. Each NRD will
have a DAPA assigned.
The Counseling and Assistance Center (CAAC)
has the capability of providing counseling and
assistance on drug abuse, alcohol abuse, and
Each Navy recruiting Area has a chaplain
In addition to their recruiting duties,
chaplains can provide
counseling on personal
problems and religion.
There may also be a Naval
Reserve chaplain in your Area who is willing to
provide counseling support.
NAVY RELIEF SOCIETY
The Navy Relief Society can provide loans and
outright grants to alleviate financial emergencies. It
also provides family budget counseling. Call
Washington, DC, Navy Relief Society Headquarters at
(202) 696-4904 for the number of the nearest office.
Credit unions offer a wide variety of services,
including financial counseling, bill consolidation
loans, and savings plans. All personnel assigned to a
production recruiter billet are eligible to join the Navy
Federal Credit Union, Washington, DC. The number
AMERICAN RED CROSS
The Red Cross provides emergency assistance of
all types, including emergency leave verification and
NAVY WIFELINE ASSOCIATION
Wifeline is an informational and educational
organization comprised of volunteer Navy wives. The
objective of Wifeline is to increase Navy wives