help of local civic organizations or Navy
organizations. Reserve centers may be able to provide
assistance. Keep abreast of CNRC policy changes, as
exhibits are constantly changing.
If the NRS is one of many other offices in the
same building, you want to make certain a person
entering the building can easily find you. A good
person to get to know is the building manager.
Persuade the manager to permit you to put up
directional signs to meet your needs. Your lease
agreement should make allowances for a directory
board or directional signs.
placed? Are pubs and files neatly arranged? Make
sure you have made every effort to keep your office
spaces neat and orderly.
Attention to these details
gives recruiters more pride in their working space and
creates a pleasing, professional atmosphere.
Wise Use of Space
There are numerous considerations when deciding
how to use the space assigned to recruiting stations.
If there are two or more office spaces, consider
placing all personnel in one and equipment and
supplies in another. The testing room should be well
lit, ventilated, and easily monitored.
Maintenance of Displays
Once you have displayed your recruiters location,
check the signs periodically for signs of wear and
damage. A Navy sign that has become sloppy gives
that precise impression to the viewer about the entire
HOURS OF OPERATION
NRS office hours should be posted in a
conspicuous place and updated with the Navy
Opportunity Information Center (NOIC) via your
districts lead tracking center (LTC).
Actual hours of operation should be left up to the
discretion of the RINC. The hours of 9 a.m. to 5 p.m.
have become standard, but you can use innovative
ideas to increase your customer service and sales time.
Larger stations will especially benefit from using
flexible hours that accommodate your early risers and
late workers. Not only will the recruiters benefit from
working hours that fit their life-style, but the Navy
will benefit by increased hours of accessibility,
The physical layout and appearance of your office
is just as important as the location.
surroundings send a message to the public about you
and the Navy. A professionally laid out office will be
aesthetically pleasing as well as operationally
The actual floor plan of your office space will
determine furniture placement. Take the following
considerations into account before deciding on your
l The RINCs desk should be located where
unobtrusive supervision can be accomplished. This
keeps the RINC up to date, aware, and within helping
distance when needed.
l Applicant chairs should be placed beside
This prevents the desk from
becoming a physical and psychological barrier to
communication. It allows better eye contact between
recruiter and applicant and makes the use of evidence
l The office should have at least a small waiting
area for applicants and visitors.
matter should be available,
NOTE: Navy Times is often inappropriate reading
material for NRS waiting areas. The majority of
headlines concentrate on the negative aspect of
Without the proper background,
many articles could discourage enlistment.
l Station and prospect card tiles should be
placed within easy access of the RINC.
Look around your office space. Are desks free
from clutter? Is reading material organized and neatly