effective technique during production review and
planning. Ask open-ended questions designed to
stimulate conversation. Let RINCs arrive at their own
conclusions about what went wrong or right. Ask for
ideas from other RINCs when problems surface from a
RINC who needs input. Joint problem solving is usually
helpful to others in the group who can put the offered
solutions to work in their stations, as well. By guiding
the conversation, instead of monopolizing it, you are
building teamwork and fostering ownership. Let
everyone have a piece of the pie.
Occasionally, you may need to hold situational
meetings. You may need to get all RINCs together for
special training or brainstorming. You may want to
meet with all of those not yet qualified under the RQS.
Plan and prepare for these situational meetings as you
would a zone meeting. Make sure a meeting is needed
then plan your agenda.