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Personnelman 1 & C - Military manual for government personnel administration
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CHAPTER  1 OFFICE OCCUPATIONS AND MANAGEMENT This training manual is prepared for members of both the Regular Navy and the Naval Reserve. The purpose of this manual and its nonresident training course   is   to   help   you   meet   the   occupational qualifications for advancement to PN1 or PNC. As a PN1  or  PNC,  your  responsibilities  for  leadership, supervision, and training will increase. Some of the assigned duties are listed as follows: Leading  Personnelman Leading  petty  officer  or  leading  chief  petty officer   in   a   personnel   support   detachment (PERSUPPDET) or a personnel office aboard ship Personnel  officer Assistant  personnel  officer Division officer Assistant  division  officer Educational  services  officer Classifier Brig  counselor Enlisted  detailer Examination  writer Training manual writer This chapter will help you understand your role as supervisor and manager of your office wherever you may be assigned. This chapter also discusses customer service, correspondence management, preparation of personal  award  recommendation  forms,  letters  of appreciation  and  commendation,  and  the  Source  Data System  (SDS). Other  subjects  discussed  include  permanent  change of  station  transfer  order  (PCSTO)  and  standard  transfer order  (STO),  naval  messages,  reports  management,  and pay  and  allowance  document  preparation  and submission.  This  chapter  also  discusses  Selective Reenlistment  Bonus  (SRB),  disposition  of  obsolete records and files, enlisted and officer service records, identification  cards,  meal  passes,  leave  definition,  and department  work  coordination. ROLE OF THE SUPERVISOR AND MANAGER As leading petty officer or chief petty officer in a personnel  office,  you  will  help  the  personnel  officer  in the overall administration, supervision, and training of personnel.  Some  of  your  most  notable  responsibilities as shown in OPNAVINST 3120.32B include but are not limited to the following: Assist  the  personnel  officer  in  preparing  watch and liberty lists for division personnel. Assist in assignment of personnel to cleaning stations  and  supervising  assigned  petty  officers in their cleaning duties. Assist  with  training  and  Personnel  Qualification Standards (PQS) in general damage control. Perform  other  duties  as  assigned. When assigned to the position of supervisor and manager  of  your  office,  you  are  the  expert.  Your shipmates  depend  on  you  for  accurate  answers.  If  you do not know the answer, research the problem and then provide your shipmates with a response at the earliest possible  time. As a PN1 or PNC, you must set the example for your workers. Good leadership is important in your office. It provides  the  motivating  force  for  a  coordinated  effort  by all  your  workers.  You  must  encourage,  inspire,  teach, stimulate, and motivate all junior PNs to perform their assignments to the best of their abilities. Emphasize to your workers that the quality of the product starts with them. Training  your  personnel  must  be  one  of  your primary concerns wherever you are. The quality of the work  performed  by  your  personnel  reflects  on  you  and eventually on your command. To be effective, make sure you   establish   a   weekly   training   schedule   and continuously  train  your  personnel.  You  must  also  stress professionalism and provide constructive criticism to assist your personnel to grow as PNs. 1-1

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