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Comepleteness of Service Records
Personnelman 3 & 2 - Military manual for government personnel administration
Figure 5-1.U.S. Navy Enlisted Service Record, NAVPERS 1070/600, and Career Performance Data Separator, NAVPERS 1070/617
Insurance (SGLI) election form. Being a motivated PN, you told your chief that you would be ready for Frost any time he chose to come in. You waited for days. You even pulled Frost’s service record from the file, but Frost never  showed  up. Later you found out that Frost had been involved in a car accident right outside the main gate of the naval station and was pronounced dead at the scene. Your command’s casualty assistance calls officer (CACO) tried to locate Frost’s wife to inform her about the accident but was unable to do so. A month ago, Frost’s wife moved to New York City, but Frost had not updated his page 2. The CACO also tried to contact Frost’s parents, but they were both deceased. Again, Frost failed to update his page 2. The CACO finally located Frost’s  wife  and  contacted  her. In her conversation with the CACO, Frost’s wife indicated that she was more interested in her benefits as a result of her husband’s death than in what to do with Frost’s  remains.  Since  Frost  had  neglected  to  update both his page 2 and the SGLI election form in his service record,  his  estranged  wife  collected  everything.  Even though the chief did not intend for his wife to collect benefits, the page 2 and the SGLI form in his service record  still  had  his  wife  listed  as  the  sole  beneficiary. She became entitled to the appropriate benefits as a result of her husband’s death. Whose responsibility do you think it was to make sure  Frost’s  service  record  contained  complete, accurate, and up-to-date information? In this case, the responsibility was really CPO Frost’s. You could not have  done  anything  about  the  out-of-date  information because  you  never  received  the  information  required  to bring his service record up to date. In many instances, however, it is both the member’s and   your   responsibility   for   the   accuracy   of   the information  in  the  enlisted  service  record.  What  if  CPO Frost had actually come in to the personnel office and provided you with all the information to be changed on his page 2, but you failed to get it typed in time for him to sign it? Let’s go a step farther. What if you had told Chief Frost to wait to complete and sign another SGLI form until you had the new page 2 typed and ready for him to sign? If Frost had agreed, you would never have obtained  his  signature  on  either  document.  Upon Frost’s death, there would have been nothing you could do to protect Frost without his original signature on both documents. Your command would have had to use the existing documents that were signed and on file in Frost’s  service  record. 5-3 Although the responsibility for verifying service records  for  completeness  and  accuracy  is  both  the member’s and yours, you should still do everything in your power to make sure all entries are recorded as soon as possible. Whether you are working on page 2s, 4s, 13s, or any other part of the enlisted service record, do not allow these documents to pileup. Set your priorities, get the job done, and always-get the job done right the first time! GENERAL FORM OF THE SERVICE  RECORD One of your duties as a PN is to become familiar with the general form of the enlisted service record. The front  of  a  U.S.  Navy  Enlisted  Service  Record, NAVPERS  1070/600,  and  the  Career  Performance  Data separator,   NAVPERS   1070/617,   are   shown   in figure 5-1. According to the Naval Military Personnel Manual (MILPERSMAN),  NAVPERS  15560,  Article  5030130, a  field  service  record  is  opened  by  the  recruiting activity when a person enlists, reenlists, or is inducted in the Regular Navy or Naval Reserve. Once a person has enlisted or reenlisted and all the appropriate pages are included in the service record, the record is kept by the personnel office that normally maintains these records. Depending on where a member is stationed, the office that maintains the service record can be either a ship’s personnel office or a PERSUPPDET ashore. A good PN must have a thorough understanding of every type of documentation in the enlisted service record. In the following paragraphs, the contents of both the left side and right side of the enlisted service record  will  be  identified  and  discussed.  Keep  in  mind that each of the documents discussed in this section is not  necessarily  applicable  to  every  enlisted  member’s service record. Remember also that certain documents should not be obtained solely for the purpose of putting them  in  the  service  record;  however,  when  additional documents  are  required  for  an  individual  service member, they should be obtained and included in that person’s service record. To be a good PN, you must be able to identify the appropriate documents for each enlisted member’s service record and to do your part to make sure the record is up to date. LEFT SIDE OF THE SERVICE RECORD On the left side of the folder, you are to file official or unofficial documents that are required for record

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