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Page Title: Verification of Service Records
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Immediately  verify  the  service  record  with  the individual at the time when the member is received aboard. Completing   this   action   cannot   be overemphasized.  Verifying  the  service  record  must  be accomplished  during  the  receipt  process  to  make  sure that the record is correct and completely up to date, and also that information concerting the individual on the EDVR  is  correct. In  conducting  the  record  verification  upon  receipt, you are ensuring that the service record data is correct before  the  record  is  filed  away  and  either  forgotten  or neglected because of higher priority tasks. Take the necessary steps to correct any deficiencies in the record, such  as  missing  transfer  evaluations  or  service  record entries.  The  verification  process  will  not  only  improve your service to the member, but it may save you and the command from future embarrassment. Verification  of  Service  Records Whenever personnel report aboard regardless of their paygrade, one of your responsibilities is to verify the  service  record  together  with  the  member.  This verification  is  necessary  so  any  discrepancies  noted  can be corrected on the spot or shortly thereafter. You may be asking yourself how this is done. Well, here are some of the steps you should take. 1.  Review  all  the  information  on  your  command’s EDVR and make sure that all information pertinent to the member is correctly reflected in the EDVR. If you find mistakes, write them down on a separate sheet of paper so you may take corrective action at a later time. Review both sides of the enlisted service record. 2. Make sure that the appropriate pages on the right-hand  side  of  the  service  record  are  all  accounted for.  Make  sure  that  pages  requiring  the  member’s complete name, social security number, and branch are completed. If you notice that pages do not contain this information, or are partially completed, you should type in  this  information. 3.  If  the  service  record  needs  to  be  replaced, replace it and neatly identify the new service record as being  the  member’s.  Use  a  label-maker,  if  possible,  to make  up  the  member’s  name,  social  security  number, and  branch  of  service;  otherwise,  neatly  write  the information  thereon. 4. If you determine that an action is required based on service record verifications and you need to send messages  or  letters  outside  the  command,  make  sure you establish an action tickler. This is necessary so that 12-19 you can make sure that the required action is currently completed. Purging  Service  Records Purging  of  service  records  was  discussed  in  chapter 5 of this TRAMAN. Since the verification of service records was discussed here, it is necessary to once again remind you that you should also purge service records whenever you receive new personnel on board your command. Service records should always be purged upon a member’s arrival to a command, whether it be for TAD, TEMDU, or permanent duty. For members who are serving  on  permanent  duty  at  your  command,  you should purge their records at least annually and upon their permanent detachment. You can, however, purge them as often as necessary. The  documents  you  purge  from  the  service  record should be documents that have served their purpose and are  no  longer  needed  to  be  filed  in  the  service  record. You should use common sense in this matter. If in doubt, ask your supervisor if a document or documents should remain in the service record. Do not discard documents. You should give all the documents  you  purge  from  service  records  to  the respective individual. You should also explain to them that they should keep these documents as long as they can or for future reference. Travel Claims Upon   members   check-in,   you   should   furnish him/her  the  forms  necessary  to  file  travel  claims, dependent’s  travel  claims,  and  DLA,  if  applicable. Copies  of  the  front  section  of  both  member  and dependent travel claims are shown in figures 12-11 and 12-12  respectively. If a dependent’s claim for DLA is filed, it must be supported by the previous NAVPERS 1070/602. If the previous Page 2 has been lost or destroyed, the claim(s) should  be  supported  by  an  updated  copy.  Forward completed claims with the original and copies of orders and  endorsements  to  the  disbursing  office  so  that  the claim can be settled promptly. Information  and  instructions  on  the  completion  of travel  claims  for  both  member  and  dependents  is  found in the U.S. Navy Travel Instructions (NTI),  NAVSO P-1459.

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