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OVERRINGS AND UNDERRINGS
On occasion, the operator of the ship’s store
will make an error in ringing up the price of an
item on the register. The operator may ring up
less than the selling price. In this case, he or she
would ring up the difference between the correct
price and the amount rung up in error. This type
of error is called an underring and you should
always advise the customer of the error.
On the other hand, if the cash register operator
rings up a price higher than the selling price, he
or she will prepare an Overring/Refund Voucher,
NAVSUP Form 972 (fig. 3-2), to cover the
difference. You, as the collection agent, should
verify the overring voucher and make sure the
ship’s store officer approves it. Refer to the letters
A through C in figure 3-2. The ship’s store
officer’s signature should appear in block A in
the figure. The ship’s store operator should also
sign the voucher in block B. The total amount in
figures must agree with the total amount in words
in block C. Unlike the refund voucher, the
overring voucher does not require the signature
of the customer and, therefore, verification of
legality is very important. The NAVSUP Form
972 will be stapled to the applicable page of the
Cash Register Record, NAVSUP Form 469.
RETURNED PERSONAL CHECKS
When a check is returned due to insufficient
funds, the ship’s store officer will reimburse the
disbursing officer from cash received from sales.
The dishonored check is placed in the register and
remains there until a settlement for the check is
made. The amount of the check is carried as retail
store inventory during this time. Once a settlement
is made, the funds are placed in the register and
the check is returned to the person who wrote it.
If the check is not settled by the end of the
accounting period or when the ship’s store officer
or sales outlet operator is relieved, the store
operator will make sure the check is listed on
inventory prelisting and the amount of the check
included in the inventory. ROM users must
accomplish a few tasks to make sure the check
is included in the inventory. First, a new retail
department code must be established. The code
X9 titled Uncollectible Checks will be used. The
addition of department codes can be accomplished
on the ROM through the ship’s store constant
Figure 3-2.—Overring voucher.
3-4
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