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IN ANSWERING QUESTIONS 3-17 THROUGH
3-20, SELECT FROM COLUMN B THE
PROBABLE CAUSE FOR THE PROBLEM LISTED
IN COLUMN A.
3-17.
3-18.
3-19.
3-20.
A. PROBLEMS
A vending
machine
accepts a
customer’s
$.50, but
the customer
does not get
any change
back even
though the
price of the
canned soda
is $.40
A customer
receives a
B.
PROBABLE
CAUSES
1.
2.
3.
4.
Products were
stacked in
the wrong
slot
The sold-out
light is
inoperative
The change
light is
inoperative
The coin
changer is
dirty
product other
than the one
selected
A customer places
money in the vending
machine, but it does
not register because
it gets stuck in the
coin mechanism
Customer places
money in the vending
machine; the money is
accepted but when the
customer pushes the
selection button nothing
comes out
3-21.
To make the job of cleaning
under and around the vending
machine easier, the vending
machine itself should be
mounted on a stand so it is
about how many inches off the
deck?
1.
10 inches
2.
12 inches
3.
3 inches
4.
6 inches
3-22.
A cleaning record should be
maintained on the inside of
each vending machine by the
operator.
This record should
be kept current for how many
days?
1.
60 days
2.
30 days
3.
15 days
4.
10 days
Learning Objective:
Identify
the procedures for operating
the snack bar aboard ship.
3-23.
What is the primary objective
of the snack bar aboard ship?
1.
To promote morale
2.
To provide profits to the
recreation fund
3.
To provide crew members
with a convenient place to
go for snacks after normal
working hours
4.
To give the best possible
service to the greatest
number of customers
3-24.
In determining the type of
service to be rendered by the
snack bar aboard ship, you must
consider the availability of
which of the following factors?
1.
Equipment and space only
2.
Space and personnel only
3.
Personnel, time, and
equipment only
4.
Time, personnel, space, and
equipment
3-25.
What is the operating goal for
the snack bar?
1.
A 35 percent markup over
the cost of the items sold
2.
The amount of money needed
to purchase new supplies
3.
The desired gross profit
percent
4.
The gross amount of sales
anticipated for the
accounting period
24
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