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Air Carrier Irregularities and Reporting Procedures
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Postal Clerk - Military guide to working in a post office
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Figure 9-22.—An example of a completed PS Form 2759, Report of Irregular Handling of Mail
or has been tendered for transportation by a military postal facility. ·   Failure to transfer:  Mail not transferred between designated flights of the same carrier or between designated flights of two carriers. ·   Missing  mail:   When  the  number  of  pieces  of mail delivered to a postal facility is less than the number  indicated  on  the  PS  Form  2942-A.   In this  instance,  the  mail  must  be  assumed  to  be missing  and  tracer  action  initiated. Missing inbound mail will not be reported on PS Form 2759 until the origin dispatching office verifies that  the  pieces  were  in  fact  dispatched  and documented properly. ·   Missing AV-7:  When an air carrier delivers mail to  a  postal  facility  or  another  air  carrier  for transfer   without   the   required   dispatch documents (PS Form 2942-A). Prepare  PS  Form  2759  in  an  original  and  two copies.  Specific instructions for completing PS Form 2759 are on the reverse side of the form.  However, the following  serve  as  reminders  when  completing  the form. ·   TYPE  OR  PRINT  LEGIBLY  with  a  ballpoint pen (black ink). ·   Check the appropriate box indicating the correct irregularity  code  corresponding  to  the  specific mishandling reported. ·   Provide  accurate  information  in  each  of  the appropriate  spaces  provided  on  the  form. Include  the  proper  category  of  mail  (e.g., Express,  First-Class,  Priority,  MOM,  SAM, PAL) in the “Class” column. ·   Include  a  sufficient  explanation  to  substantiate the type of irregularity noted and fully describe the circumstances involved. ·   Show all weights in kilograms. ·   Use a separate PS Form 2759 for each reportable irregularity.    Each  PS  Form  2759  will  record only one irregularity code. Prepare PS Form 2759 as follows: Block  1: Enter  the  three-letter  alpha  code  of  the reporting facility.  For example, if the Rome AMT was reporting the irregularity, then it would be ROM. Block  2:   Enter  the  date  (YY/MM/DD)  the  report  is actually made. Block 3:   Leave blank.   The supervisor will complete this block, if applicable. Block 4:  Pre-printed form serial number. Block  5:    Enter  the  last  name  and  first  initial  of  the person initiating the report. Block 6:  Check the box labeled Military. Block  7:   Intended  Flight:   The  intended  flight  is  the original, planned routing of the mail.   Enter the flight number, the scheduled leave and/or arrival time, and the date of the intended flight. Block 8:  Actual Flight:  Enter the actual flight number, time, and date to which the mail was dispatched or from which the mail was received. Block 9 & 10:   Mark only one code for each PS Form 2759 initiated. Block  11: Details: The  information  entered  here reflects the number of pieces, and weight of the mail; container type, class of mail (use the letter “G” if the mail is mixed and it is not feasible to count individual pieces by class); three-letter code of the office of origin and destination; and the dispatch number which is the AV-7 control number. ·   The explanation should be specific (who, what, when,  where,  why,  and  how)  in  detailing  the circumstances  which  may  have  had  a  direct effect  on  the  mishandling.  Also  include  the disposition of the mail. ·   The  postal  supervisor’s  signature  serves  as  an indication  that  the  form  has  been  reviewed  for completeness and accuracy and the date of the notification is entered in this block. ·   Check  the  block  for  lower  priority  on  board when it can be substantiated that freight has been loaded, which displaces mail. Block 12:   Leave blank.   The Postal Officer in Charge (reviewing official) completes this portion of the form. The reviewing official must indicate, by checking the appropriate block, whether or not a penalty assessment is recommended. AIR MOBILITY COMMAND CARRIERS When mail is transported from the United States to an  overseas  destination  via  AMC,  any  irregularity should be reported by naval message to the appropriate JMPA. The  message  should  include  a  statement reporting the nature of the error, any actions taken to 9-47

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