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the disassembling of articles for determining contents, or the physical search of Department of Defense
(DOD) personnel and sponsors for contraband.
FACE—The side of a mailpiece with the delivery address. To arrange mail in a uniform orientation;
that is, with the delivery address facing forward and the postage stamp, meter stamp, or permit imprint
positioned in the upper-right corner.
FINANCIAL SERVICE—Availability to patrons of stamp stock; registered, certified, and insured
service; and money order service.
FIXED CREDIT—A fixed amount of monetary credit extended to a custodian of postal effects
(COPE) or other Postal Clerks for conducting financial services and for ordering stamps and stamped
paper from the U.S. Postal Service (USPS).
FLAT—A general term for flat-size mail, so called because the large mail is sorted with out bending it
so that the mail remains flat.
FLEXIBLE CREDIT—An initial amount of credit extended to a custodian of postal effects (COPE) or
a postal finance officer (PFO) by the U.S. Postal Service (USPS) for ordering accountable paper. A
stamp sale remittance reduces the amount of credit, while stamp requisitions increase the credit.
FOREIGN AIR CARRIER—Aircraft owned and operated by foreign companies or foreign
governments of individual countries.
Used to transport ordinary military mail (less OSM and
registered mail).
FREE MAIL—Letter mail, post cards, postal cards, and sound recordings or video’s having the nature
of personal correspondence mailed by military personnel in a combat zone or while hospitalized as a
result of injury or disease incurred while serving in a combat zone when designated by the President.
GENERAL DELIVERY—An alternate delivery service that allows customers with proper
identification to pick up mail at post offices. Provided primarily at offices without letter carrier delivery
or for transients and customers who do not have a permanent address or who prefer not to use post office
boxes.
INDEMNITY—An amount paid by the U.S. Postal Service (USPS) on presentation of a claim and
proof of loss or damage to registered or insured mail as an adjustment or payment for loss or damage.
INDICIA—An imprinted designation on a mailpiece that denotes postage payment (for example, a
permit imprint in place of a postage stamp or meter stamp).
INSPECTION—The detailed observation of personal property, letter and parcel mail, and other
Department of Defense (DOD) cargo, noting their markings and outer physical characteristics, and the
oral questioning of Department of Defense (DOD) personnel and their sponsors to determine the
potential for customs violations.
INTERNATIONAL EXCHANGE OFFICE (IEO)—A post office or airport mail center/facility
(AMC/F) authorized to exchange international mail and military mail, both air and surface, with
another country.
INTERNATIONAL MAIL—Mail originating in one country and destinating in another. It is classified
as Postal Union Mail (that is, letters and cards (LC) and other articles (AO)), postal parcels, and
Express Mail International Service.
INTERTHEATER MAIL—Mail addressed between theaters exclusive of that between the continental
United States (CONUS) and oversees (OCONUS) theaters. Example: Mail from FPO AE 09XXX to
FPO AP 96XXX.
INTRANSIT MAIL—All mail, other than working mail, that is received into a postal facility for
re-dispatch intact to another postal activity.
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