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Postal Clerk - Military guide to working in a post office
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Unit Mailroom Operations and Mail Orderly Service
CHAPTER 9 MAIL HANDLING AND TRANSPORTATION As  a  military  postal  clerk,  mail  orderly,  or  mail clerk,  you  are  dealing  with  that  intangible  but  very important  factor  in  military  life,  morale.    Mail contributes  as  much  to  the  morale  of  the  military services as any other single factor. Mail  from  home  is  important  to  your  shipmates because it renews their contact with family and friends. Often mail is of great legal or financial significance. You never know when a letter may contain a document or an item of information that will profoundly affect the affairs of the recipient. Therefore, every letter must be handled as if it were of utmost importance. Working in a post office or unit mailroom will also make you aware that mail is used in logistical support of  the  operating  forces.    Naval  supply  commands forward  high-priority  parts  by  mail  for  ships  and aircraft deployed all over the world.  Navy exchanges use the mail in overseas areas to provide merchandise for   patrons. There   is   always   the   official correspondence so vital to the accomplishment of the mission and the well being of the ship’s company. All these considerations serve to focus attention on the  handling  of  mail  as  one  of  the  most  important functions  performed  at  Navy  post  offices  and  unit mailrooms. DEFINITIONS Learning Objective:  Recognize the personnel who  handle  incoming  and  outgoing  mail  and their responsibilities. This section will deal entirely with mail orderly service and mailroom operations.   The definitions of mail handling personnel and facilities are as follows:    Mail  orderly—An  individual  designated  by proper  authority  to  perform  mail-handling duties, but who does NOT operate a mailroom.    Mail clerk—An individual designated by proper authority to do mail duties in association with the operation of a unit mailroom (UMR) or a postal service  center  (PSC)  that  is  not  considered  a section of an MPO.    Unit  postal  officer—A  member  or  civilian employee  of  the  U.S.  Armed  Forces,  or  an employee  of  a  civilian  agency,  designated  by proper authority to supervise the operation of a UMR.    Unit  mailroom—A  room  or  enclosure  with proper security that serves as a place for unit mail clerks to handle, process, and deliver mail.    Serving postal activity—The military or civilian post office that provides postal support. MAIL ORDERLY RESPONSIBILITIES Division/section  mail  orderlies  normally  are charged  only  with  the  safeguarding  and  delivery  of incoming personal mail.  Specific responsibilities of a mail orderly include:    Delivering personal mail to addressees only    Placing undeliverable mail in a suitable, securely locked container and delivering it later (as soon as  possible)  or  returning  it  at  the  end  of  the workday to the UMR or serving post office, as applicable    Returning  undeliverable-as-addressed  mail  to the UMR or serving post office with the reason for nondelivery (TAD, leave, or transferred)    Reporting  any  known  or  suspected  postal offenses  and  irregularities  to  the  unit  postal officer or commanding officer Mail   orderlies   from   the   Administrative Department,  and  at  large  commands  from  other departments,  have  additional  responsibility  for delivering official mail. MAIL CLERK RESPONSIBILITIES Mail  clerks  must  be  designated  and  properly trained to provide mail service and operate UMRs in accordance  with  current  regulations. Specific responsibilities include:    Safeguarding mail at all times 9-1

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