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Figure 8-34.—Examples of entries required to be made in the Remarks Section of PS Form 6019.
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Postal Clerk - Military guide to working in a post office
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Disposition of Money Order Items
money order.  If the customer has the MO receipt, do not  charge  a  fee  for  the  replacement  money  order. Endorse  the  money  order  tape  NO  FEE  next  to  the amount, and make an entry (see item 6, figure 8-34), in the remarks section showing the replacement money order as a No Fee. Duplicate, Defective, and Mutilated Money Orders If a duplicate, defective, or mutilated money order is found, it will be treated as spoiled. If  two  money  order  forms  are  received  with  the same serial number, cancel one by writing NUMBER DUPLICATED across the face of one of them.   The other may be issued as long as all other information is correct.   Forward the canceled money order form set with the next money order business report. Financial Adjustment Memorandum If the USPS finds an error in your money order remittance,  a  Credit  Memo,  Financial  Adjustment Memorandum (FAM), is prepared and sent to MPSA. Once  MPSA  receives  the  Credit  Memo,  they  will forward 2 copies to the appropriate FLTCINC postal officer and 1 copy to the command concerned.  If you receive a Credit Memo, you must report the corrective action taken on your money order report.  MPSA will normally require that a copy of the money order report showing the corrective action taken be forwarded to 8-49 Enter  the  10  digit  serial number  of  the  voucher  that is  missing. Army  and  Air  Force  use MPO  number  +  9,  Navy  and Marine  Corps  use  six-digit OID  number Leave  Blank Always  Enter  A COPE  or  verifying  Official's  Signature PCf0835 USPS MONEY ORDERS CITIBANK (NEVADA) LOCK BOX OPERATION-ZONE 1127 PO BOX 504339 THE LAKES NV 88905-4339 SEND TO: Figure 8-35. An example of a Facsimile voucher.

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