RETURN RECEIPT FOR MERCHANDISE
Return receipt for merchandise is a form of return
receipt service that provides the sender with a mailing
receipt (PS Form 3804) and a return receipt (PS Form
3811). A delivery record is kept at the post office of
address, but no record is kept at the office of mailing. A
return receipt for merchandise also provides the
recipients actual delivery address if it is different from
the address used by the sender. Mail with this service is
dispatched and handled in transit as ordinary mail.
This service does not include insurance coverage and a
return receipt for merchandise cannot be requested
after mailing. Restricted delivery service is not
This service is available for merchandise sent at
the Priority Mail or Standard Mail (B) rates. This
service cannot be used on international mail.
The applicable fee for return receipt for
merchandise service must be paid in addition to the
correct postage and the fees for any other service
requested. Refer to Module R of the DMM to find the
Completing the Required Form
PS Form 3804, Return Receipt for Merchandise
(see figure 5-11), is used for return receipt service
along with PS Form 3811 (see figure 5-9).
Complete PS Form 3804 as follows:
Block 1: Enter postage to be collected.
Block 2: Enter return receipt for merchandise
Block 3: Enter fee for additional service
Block 4: Enter the total amount of postage and
fees to be collected.
Block 5: The mailer must check waiver of
signature yes or no block.
Block 6: Enter name of addressee (individual or
Block 7: Enter street address and number.
Block 8: Enter city, state, and ZIP Code, or
Block 9: Apply postmark with APDS.
When the form is completed, prepare PS Form
3811 (figure 5-9) and place the number on the stub
from PS Form 3804 in block 4a and check return
receipt for merchandise in block 4b.
After completing the forms, detach the return
receipt for merchandise stub from the left side of the PS
Form 3804. Peel the protective tape from the back of
the stub and place the stub on the address side of the
article above the address and to the right of the return
address, leaving room to affix postage stamps (see
Figure 5-11. An example of a Return Receipt for Merchandise (PS Form 3804).