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CHAPTER 1
EDUCATIONAL SERVICES OFFICER
FUNDAMENTALS
Many educational services officers (ESOs)
initially have little or no experience in the field. They
are normally assigned to an ESO billet as a collateral
duty. Therefore, to do the job effectively, ESOs must
receive training and learn where to find needed
information. This course will provide a baseline of
training and direct you where to find more detailed
information.
If you have recently become an ESO, you are
probably still learning your job and recognizing the
extent of your responsibilities. You may still be trying
to figure out just what your job as an ESO involves.
You may be surprised to find that the responsibilities of
an ESO are many, varied, and important to all
command members. Your success or failure as an ESO
directly affects the morale of the command. Normally,
the ESO reports to the executive officer about the duty
performance of ESO staff members. The ESO reports
to the department head or appropriate division officer
for the accountability and routine administration of
personnel under his or her supervision. The ESO may
obtain professional direction and assistance from
educational advisers about the Navy College Program.
In this chapter we will discuss the duties and
responsibilities of an ESO as they apply to the
following areas:
Examination administration,
Educational programs,
ESO references, and
Library multimedia resource centers (LMRCs).
ESO DUTIES AND RESPONSIBILITIES
Learning Objectives:
List the duties and
responsibilities of the ESO in terms of examinations,
education programs, and education liaison.
Standard Organization and Regulations of the U.S.
Navy, OPNAVINST 3120.32, defines the duties and
responsibilities of an ESO. The basic job of the ESO is
to help the executive officer administer educational
programs for the command. In this capacity, the ESO
coordinates officer and enlisted training and on-duty
educational programs with department heads, division
officers, and the planning board for training. He or she
also works with the Navy College Program educational
adviser to encourage personnel to take part in the
Voluntary Education Programs.
EXAMINATIONS
The ESO often directs various examination
administrations by providing material, space, and
personnel. The ESO prepares, conducts, and grades
examinations as required. At most commands, the ESO
orders, safeguards, and administers the Navywide
advancement examinations and performance tests.
The administration procedures for Navywide
examinations are discussed later in this manual.
EDUCATIONAL PROGRAMS
The ESO directs the educational programs for the
command.
He or she advises personnel about the
availability of voluntary education programs and
encourages them to take part in these programs. The
ESO also helps personnel apply for educational
programs.
He or she helps personnel obtain
vocational/technical certification, high school
diplomas, and college degrees. The application
procedures for various educational programs are
discussed later in this manual.
EDUCATIONAL LIAISON
The ESO is the liaison between the command and
the Navy College Office supporting the command. As
the educational liaison, the ESO obtains technical and
administrative information about the Navy College
Program. The ESO coordinates with the Navy College
Office to ensure voluntary educational programs are
provided where compatible with operating schedules.
Various media are used to publicize and promote the
opportunities available through the education
program. Some of the media used are ship and station
newspapers and the Plan of the Day. The ESO also
provides information regarding available Nonresident
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