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Stores  should  be  open  at  least  42  hours  per week underway and 20 hours in port. The hours should   be   set   to   provide   the   entire   crew   an opportunity  to  shop  and  should  be  staggered  for different outlets to provide  service  after  working hours,   especially   while   underway.   Customers should  be  allowed  an  additional  15  minutes  in walk-in  stores  to  conclude  shopping.  Whenever changes  are  made  to  store  hours  or  when  the store  is  going  to  be  closed,  customers  should  be notified at least 1 week in advance. POLICY SIGNS Policy  signs  should  be  prominently  posted  in the retail store so customers can see them. There should  be  signs  stating  that  personal  checks  are accepted up to the amount of sale. A  sign  about  the  harmful  effects  of  cigarette smoking   must   be   placed   in   each   area   where cigarettes are sold, whether by the pack or by the carton. A sign showing the regulations for authorized customers should be posted near each register. A sign  should  be  posted  near  the  suggestion  box stating   “To   better   serve   you   we   solicit   your comments  on  items  carried  and  services  offered. Drop  a  note  in  the  suggestion  box.  The  ship’s store officer will give it special attention.” There should be a sign stating that all profits go  to  the  recreation  fund.  A  notice  should  be posted that  special  orders  may  be  made  through the ship’s store office for authorized merchandise not carried in stock. There    should    also    be  a  sign  stating  the ship’s    store    policy    on    returning    defective merchandise  bought  in  the  store.  Some  of  the signs  previously  mentioned  are  available  from NAVRESSO   ship’s   store   division.   Consult   the Ship’s    Stores    Afloat    Visual    Merchandising Supplement    on    “Basic    Display    and    Signing Requirements”  for  what  is  currently  available. The other signs can be locally prepared. DISPLAY OF MERCHANDISE Display    of      items    in    the      sales      outlet should   inform   and   educate   the  customer  as to      the      quality,      price,      use,    and    other important    characteristics    of    the    merchandise (fig. 2-3). Displays should make Figure 2-3.-Displays in the retail store. 2-7

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