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Figure 8-23.—An example of a spoiled money order.
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Postal Clerk - Military guide to working in a post office
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Figure 8-24.—An example of a Missing, Lost, or Stolen U.S. Money Order Forms list.
CASHING MONEY ORDERS As a money order clerk, you will also be cashing postal money orders.  Only USPS money orders may be cashed at MPOs. Do not cash international money orders or personal checks.  EXCEPTION:  Canadian money orders may be cashed if they are drawn on the United  States  and  the  amount  is  given  in  U.S. currency.   Money orders are valid for an indefinite period. IDENTIFICATION Before you accept a money order for cashing, you must identify the person whose name appears on the “Pay To” line.   Military personnel, their dependents, and authorized U.S. citizen government employees are provided with official identification cards (see chapter 1).    Identification  cards  will  identify  the  bearer  by photograph  and  signature.    In  those  areas  or  under certain circumstances where authorized personnel are not  issued  official  government  identification  cards, U.S.  passports  may  be  accepted  for  identification. Letters, club membership cards, social security cards, driver’s  permits,  or  similar  items  may  NOT  be accepted as proof of identity. SIGNATURE REQUIREMENTS The  payee  of  a  money  order  must  sign  the instrument in the presence of the accepting clerk.  You may  accept  any  signature  of  the  person  cashing  the money order that is not different from the name given on the order.  Money orders payable to organizations, societies, government agencies, and so forth, must be signed by a representative authorized to do so.   You may  require  proof  that  the  person  is  an  authorized representative of that agency.  The representative must sign the money order with his or her own name and organizational title. Use of such titles as Dr., Capt., Sgt., MCPO, or Mrs.,  is  not  required  in  signing  a  money  order  for payment,  even  if  the  title  is  used  on  the  face  of  the money order. Customers who cannot write may sign by using a mark (usually an X) if a witness is present. The witness cannot be a person assigned to postal duties. A  money  order  completed  by  the  purchaser  to show more than one person as the payee will be paid as follows: ·   If  the  conjunction  “or”  is  used  to  connect  the payees, either payee may cash the order. ·   If no conjunction is used, or if the conjunction “and” is used to connect the payees, then all the listed payees must sign the order. TRANSFER OF MONEY ORDERS Only the person whose name appears on the “Pay To”  line  of  a  money  order  may  endorse  it  to  another person or a firm.  To endorse the money order over to another person or firm the following actions must be taken: ·   The intended payee’s name is written on the back of the money order on the “Pay To” line. ·   The  person  transferring  the  money  order  signs under the words ENDORSEMENT SIGNATURE. ·   The person to whom the order was transferred will  then  sign  under  the  original  payee’s signature at the time it is presented for cashing. MONEY ORDER CASHING PROCEDURES Money  orders  presented  for  payment  should  be cashed  if  you  have  sufficient  funds  in  your  money order account.   If you do not have sufficient funds in your  account,  refer  the  customer  to  a  local  bank  or suggest that they return later in the business day. When a money order is presented for cashing: ·   Check the person’s identification.  Make sure the person presenting the money order for payment is  the  purchaser,  payee,  or  first  endorsee.   If  a passport is used as identification by authorized personnel   who   are   not   issued   official government ID cards, enter the passport number on the back of the money order. ·   Check  to  see  if  the  money  order  has  been changed.  If alterations are noted, do not cash the money order.  Also check for watermark (picture of Benjamin Franklin) and security threads. ·   Check  the  serial  number  of  the  money  order against the latest lost or stolen money order list (see figure 8-24).  Note that the list shows only the first 10 digits of the serial number.   A new, lost,  or  stolen  money  order  list  is  published periodically in the Postal Bulletin.  Each new list should be removed from the Postal Bulletin and posted at the money order window to replace the old list. 8-36

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