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CHAPTER 1
EDUCATIONAL SERVICES OFFICER
FUNDAMENTALS
Many educational services officers (ESOs)
initially have little or no experience in the field. They
are normally assigned to an ESO billet as a collateral
duty. Therefore, to do the job effectively, ESOs must
receive training and learn where to find needed
information.
If you have recently become an ESO, you are
probably still learning your job and recognizing the
extent of your responsibilities. You may still be trying
to figure out just what your job as an ESO involves.
You may be surprised to find that the responsibilities of
an ESO are many, varied, and important to all
command members. Your success or failure as an ESO
directly affects the morale of the command. Normally,
the ESO reports to the executive officer about the duty
performance of ESO staff members. The ESO reports
to the department head or appropriate division officer
for the accountability and routine administration of
personnel under his or her supervision. The ESO also
obtains professional direction and assistance from
educational advisers about the Navy College Program.
In this chapter we will discuss the duties and
responsibilities of an ESO as they apply to the
following areas:
Examining boards
Educational programs
ESO references
Library multimedia resource centers (LMRCs)
ESO DUTIES AND RESPONSIBILITIES
Learning Objectives: List the duties and
responsibilities of the ESO in terms of examinations,
education programs, and education liaison.
Standard Organization and Regulations of the U.S.
Navy, OPNAVINST 3120.32, defines the duties and
responsibilities of an ESO. The basic job of the ESO is
to help the executive officer administer educational
programs for the command. In this capacity, the ESO
coordinates officer and enlisted training and on-duty
educational programs with department heads, division
officers, and the planning board for training. He or she
also works with the Navy College Program
educational adviser to encourage personnel to take part
in the Voluntary Education Programs.
EXAMINATIONS
The ESO assists the command’s examining boards
by providing material, space, and personnel as
requested. The ESO also serves as a member of the
command’s examination boards. Working with
examination boards, the ESO prepares, conducts, and
grades examinations for advancement to paygrade E-3
and other examinations as requested. When directed,
the ESO orders, safeguards, and administers
advancement examinations, performance tests, and
other educational testing materials according to
applicable directives.
EDUCATIONAL PROGRAMS
The ESO directs the educational programs for the
command. He or she advises personnel about the
availability of voluntary education programs and
encourages them to take part in these programs. The
ESO also helps personnel apply for educational
programs. He or she helps personnel obtain
vocational/technical certification, high school
diplomas, and college degrees. The application
procedures for various educational programs are
discussed later in this manual.
EDUCATIONAL LIAISON
The ESO is the liaison between the command and
the Navy College Office supporting the command. As
the educational liaison, the ESO obtains technical and
administrative information about the Navy College
Program. Such information includes voluntary
education and training, educational counseling and
testing, and Defense Activity for Non-Traditional
Education Support (DANTES) programs. The ESO
coordinates with the Navy College Office to ensure
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