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Figure 2-6.–Ask the entire class the question, pause, then call on a student to answer.
l Acknowledge students’ answers. Commend
correct responses. For incorrect responses, use phrases
such as “That’s a good point but not exactly what I’m
looking for.” You don’t want to inhibit student response.
They should not be afraid to make a mistake.
TYPES OF QUESTIONS
Another decision you must make is what type of
question to use. The choice of question type will depend
upon the purpose you want the question to fill and the
circumstances in the class.
Rhetorical Questions
These questions do not require an answer. They are
used to get and maintain interest. Rhetorical questions
are often used at the beginning of a lesson to stimulate
thought.
Example: “Why do we need to conduct a market
analysis? . . .(pause). . .That’s a question that will be
answered with today’s training.”
Overhead Question
These are questions posed to the entire class to
initiate and stimulate discussion. They are often used as
a leadoff but may be used any time during the lesson.
Example: “How often should itineraries be run?”
(Instructor then accepts as many responses as possible.)
Direct Question
This is a question asked directly of a student by
name. Start the question as an overhead question, pause,
then call on the student. This is the most often used type
of question. It can fulfill a variety of purposes.
Example: “What technique would you use to help
the procrastinator reach a decision?. . . (pause). . . Petty
Officer Jones?”
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