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CHAPTER 7
LAUNDRY SCHEDULING
AND QUALITY ASSURANCE
One of the supply officer’s responsibilities
aboard ship is to provide quality laundry service
to the ship’s personnel. The laundry must be done
in a reasonable time period and still be quality
work. To do this, daily operations must be
scheduled and laundry personnel must prevent
damage to laundered items.
As a Ship’s Serviceman second class, you may
be called on to prepare a schedule for your
laundry. This includes figuring out your
capabilities in the laundry and preparing a
schedule based on these capabilities, and at the
same time making sure completed work is of good
quality. Quality assurance in the laundry is done
through training and observation of laundry
personnel. To maintain high quality, you must
know the causes of clothing damage and take
preventive measures to avoid damage. In this
chapter we will discuss methods of scheduling
laundry operations and preventing damage to
clothing.
THE SHIP’S LAUNDRY
The ship’s laundry operates on a workflow
concept. Figure 7-1 illustrates the workflow of
Figure 7-1.—Laundry workflow.
7-1
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