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Page Title: Chapter 5 Effective Communication
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CHAPTER 5 EFFECTIVE COMMUNICATIONS INTRODUCTION The  ability  to  communicate  effectively  is  essential.  Communicating  is  more  than  speaking;  it  involves your  entire  presence.  How  you  present  yourself  has  a  great  deal  of  impact  on  your  students’  interest  and desire  to  learn.  As  a  Navy  instructor,  you  must  be  able  to  communicate  your  knowledge,  skills,  and experiences to the students in order to facilitate the learning process. How you communicate often has more impact than the content of your message. The skills and techniques explained in this chapter will assist you in strengthening your ability to communicate effectively. EFFECTIVE COMMUNICATION PRINCIPLES The  purpose  of  effective  communications  in  a  training  environment  is  to  ensure  students  accurately understand  the  material  presented  by  the  instructor.  There  are  basically  two  principles  you  need  to understand that have to do with communicating effectively: (1) the identification and removal of barriers and (2) the communication process itself. BARRIERS TO EFFECTIVE COMMUNICATION The    existence     of     certain     barriers increases the potential for poor communication.   By   being   aware   of   these barriers,  you  can  reduce  them  and  enhance the clear understanding of your students. Lack of Common Core Experience One barrier is the lack of common core experience.   You   are   unlikely   to   find   any group   in   which   students   have   the   same common core experience. For example, if you say   that   a   kiwi   tastes   like   a   kumquat, students  who  have  tasted  one  would  have the     experience     to     make     the     proper relationship. 32

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