Chapter 1 The Military Postal Service

• USPS/DOD Postal Agreement
• Service Commitments
• Customer Service
• Postal Facilities
• Airport Mail Facility/Center
• Postal Personnel
• Postal Personnel, Continued
• Qualifications
• Mail Clerk
• Training
• Department of Defense Postal Manual
• Domestic Mail Manual
• Postal Operations Manual
• Standard Navy Distribution List
• Figure 1-3.USPS Postal Bulletin.
• Entitlement to Use Military Postal Facilities
• Service for Related Organizations
• Retired Military Personnel

Chapter 2 Designations and Terminations

• Figure 2-1. An example of a military postal clerk designation/termination (DD Form 2257).
• Figure 2-2. An example of a page 13 entry (Administrative Remarks).
• Designation of Mail Orderlies
• Figure 2-4. An example of a DD Form 2260.
• Figure 2-5. An example of a Stamp Credit Receipt (PS Form 3369).
• Figure 2-8. An example of a duplicate key envelope (PS Form 3977).
• Designation of Temporary Cope
• Designation of Postal Officer
• Designation of Monies Audit Board Members
• Figure 2-12. Sample of a monies audit board designation letter.
• Termination of Military Post Office Personnel Designations
• Figure 2-13. DD Form 2257, Termination of COPE Designation.
• Figure 2-14. Sample of a withdrawn and voided DD Form 285.

Chapter 3 Mail Packaging and Acceptance

• Boxes
• Envelopes
• Cushioning
• Stapling
• Table 3-2.Markings that may be placed on articles by customers
• The Zip Code System
• APO/FPO Addresses (Overseas Activities)
• Forms of Addresses
• Military Addresses
• Nonmailable Matter
• Rules and Procedures
• Written, Printed, or Graphic Matter
• Mail Bombs
• Restricted Matter
• Firearms
• Agricultural Import Requirements
• Scales
• Figure 3-11.Automatic computing scale.
• Figure 3-13.100-pound beam scale
• Typewriters

Chapter 4 Domestic Mail

• Size Limits
• Express Mail
• Figure 4-2.Label 11-B, Express Mail Post Office to Addressee
• First Class Mail
• Postal Zones
• Determining the Postal Zone
• First-Class Zone Rates
• Table 4-3.First-Class zone rated (Priority) mail chart.
• Balloon Surcharge
• Periodicals
• Standard Mail
• Nonmachinable (Outside Mail)
• Attached Letters
• Parcel Airlift (PAL)
• Library Mail
• Customs Procedures for Domestic Mail
• Figure 4-11Customer not declaring contents on the outside of the article.
• PS Form 2976-A
• Figure 4-13PS Form 2976-A, Customs Declaration and Dispatch Note
• Bona Fide Gifts
• Items Bearing a Trademark or Trade Name
• Table 4-4Checklist for Acceptance of Domestic Mail

Chapter 5 Special Services

• Insured Mail
• What Cannot Be Insured
• Unnumbered Insured Mail
• Numbered Insured Mail
• Certificates of Mailing
• Return Receipt
• Figure 5-7. An example of proper placement of a Special Handling endorsement.
• Completing the Required Form
• Endorsement
• Return Receipt for Merchandise
• Restricted Delivery Service
• Endorsement
• Table 5-1. Checklist for Special Services

Chapter 6 - International Mail

• Individual Country Listings
• Valuable Items
• Individual Country Prohibitions and Restrictions
• Letters and Letter Packages
• Weight and Size Limits
• Preparation for Mailing
• Publishers Periodicals
• Preparation for Mailing
• Parcel Post
• Postage Rates
• Customs Forms and Procedures for International Mail
• Customs Charges
• Prepayment of Customs Duty Abroad
• Certificate of Mailing
• Figure 6-9. An example of a completed modified PS Form 6019 (customs collection)
• Insurance
• Postmarking
• Figure 6-11. An example of a PS Form 2865, Return Receipt for International Mail.
• Restricted Delivery
• Supplementary Services (Reply Coupons)
• Steps for Processing Postal Union and Parcel Post Articles
• Table 6-1. Checklist for Special Services.

Chapter 7 Registered Mail

• Window Envelopes
• Registration Numbers
• Registered Mail Receipt
• Refunds and Recalls
• Purpose
• Receipt System
• Processing Registered Mail for Dispatch
• Figure 7-8.An example of a PS Form 3854.
• Registered Outside Pieces
• Figure 7-11.An example of proper closure and securing of a registered pouch.
• Dispatching Mail Directly to Military Post Offices
• Processing Incoming Registered Mail
• Receipt of Registerd Mail
• Receipt for Damaged Registered Mail
• Reporting Irregularities
• Figure 7-17.An example of a PS Form 3826, Registry Irregularity Report.
• Delivery of Registered Mail to Addressee
• Figure 7-19.An example of a PS Form 3883.
• Delivery of Registered Mail to Addressee or Authorized Agent
• Figure 7-20.An example of a PS Form 3849 (Front and Reverse).
• Forwarding Registered Mail
• Daily Accountability
• Figure 7-21.An example of a DD Form 2261 (Front and Reverse).
• Transferring Accountability
• Combination Locks

Chapter 8 Postal Finance

• Kinds of Stamps
• Postal Stationery
• Arrangement of Stock
• Unauthorized Transactions
• Custody of Fixed Credit
• Change in Custody
• Replenishment
• Stamp Requisitions
• Figure 8-3.An example of a PS Form 17, Stamp Requisition.
• Increasing or Decreasing Fixed Credits
• Figure 8-4.An example of a PS Form 3295, Daily Record of Stamps, Stamped Paper, and Nonpostal Stamps on Hand.
• Decrease
• Exchanging Damaged Stamp Stock
• Figure 8-6.An example of a postage meter head.
• Figure 8-7.An example of a postage meter base.
• Figure 8-8.    An example of a meter head engaged to the meter base.
• Meter Registers
• Figure 8-10.An example of start of the day entries on PS Form 3602-PO
• Operating the Postage Meter
• Figure 8-13.An example of procedures for printing $.99 or less meter stamp.
• Figure 8-14.An example of procedures for printing $1.00 or more meter stamp.
• Returning Meters at the Close of Daily Business
• Figure 8-18.Completion of PS Form 3602-PO at the close of the business day.
• Money Order Forms
• Requisitioning Blank Money Order Forms
• Emergency Requisitions
• Figure 8-20.An example of a PS Form 17 used to requisition money orders.
• Money Order Invoice
• Figure 8-21.An example of a DD Form 885, Money Order Control Record.
• Safeguarding Money Order Forms
• Money Order Imprinter Operating Instructions
• Issuing Money Orders
• Spoiled Money Orders
• Figure 8-23.An example of a spoiled money order.
• Cashing Money Orders
• Figure 8-24.An example of a Missing, Lost, or Stolen U.S. Money Order Forms list.
• Figure 8-25.An example of required endorsements for cashing money orders
• Money Order Reports
• Figure 8-26.An example of issued and spoiled money orders
• Figure 8-27.An example of a completed money order business tape.
• PS Form 6019
• Figure 8-29.An example of a completed Section IMoney Orders Issued, PS Form 6019.
• Figure 8-30.An example of a completed Section II   Money Orders and Checks Included in Summary, PS Form 6019
• Figure 8-31.An example of a completed Section III   Cash Summary, PS Form 6019.
• Other Than Ordinary Money Order Reports
• Figure 8-33.An example of Section I, PS Form 6019, and tape showing money order sales from two different series of money orders.
• Figure 8-34.Examples of entries required to be made in the Remarks Section of PS Form 6019.
• Figure 8-35. An example of a Facsimile vouche
• Disposition of Money Order Items
• Figure 8-37.An example of an IRT.  (Front and side view)
• Integrated Retail Terminal

Chapter 9 Mail Handling and Transportation

• Unit Mailroom Operations and Mail Orderly Service
• Transporting Mail
• Delivery of Official Accountable Mail
• Figure 9-2.An example of a modified PS Form 3877 for the return of registered mail found in the ordinary mail at a unit mailroom.
• Delivery of Personal Accountable Mail
• Figure 9-3. A sample of a PS Form 3877 for the return of underweight registered mail to the serving post office from the unit mailroom.
• Storage of Accountable Mail Awaiting Delivery
• Shipboard and Overseas MPO's
• Delivery of Incoming Mail
• Articles Found Loose in the Mails
• Figure 9-5.An example of a DD Form 2273, Irregularities in Make-up and Dispatch of Mail.
• Treatment of Incoming International Mail
• Figure 9-6Examples of incoming and outgoing mail logs.
• Outgoing Mail
• Collection Schedules
• Postage Payment
• Mail With Insufficient Postage
• Free Mail
• Preparation of Mail for Dispatch
• Applying the Postmark
• Mail Sorting
• Managed Mail (MM) Letter Trays
• Pouching
• Film Mailers
• Dispatching Outside Pieces/Mail
• Airport-Coded Tags (Flight Tags) and Self-Adhesive Labels
• Table 9-1Examples of preprinted slide labels.
• Table 9-1Examples of preprinted slide labels   Continued.
• Table 9-1Examples of preprinted slide labels   Continued.
• Table 9-1Examples of preprinted slide labels   Continued.
• Table 9-1Examples of preprinted slide labels   Continued.
• Figure 9-15.A flight tag and label used to identify destination of mail.
• Transportation of Military Mail
• Foreign Air Carriers
• Documentation Requirements for Dispatching
• DD Form 1372 (Mail Manifest)
• Figure 9-16.A completed PS Form 2942-A.
• DD Form 1384 (TCMD)
• Figure 9-17.A completed DD Form 1372, Mail Manifest.
• Receipting for Mail
• Figure 9-18. An example of a completed DD Form 1384. TCMD for Ordinary Unit.
• Figure 9-19. An example of a completed DD Form 1384. TCMD for Registered Unit.
• Figure 9-20.An example of a completed OPNAV Form 5110/9 for ordinary mail dispatch
• Figure 9-21.An example of a completed OPNAV Form 5110/9 for registered mail dispatch
• Air Carrier Irregularities and Reporting Procedures
• Air Mobility Command Carriers
• Figure 9-22.An example of a completed PS Form 2759, Report of Irregular Handling of Mail
• Air Mobility Command Carriers, Continued

Chapter 10 Claims and Inquiries

• Consumer Service Card
• Mail Loss Filing Report (PS Form 1510)
• Preparation of PS Form 1510
• Process PS Form 1510
• Domestic Claim or Registered Mail Inquiry (PS Form 1000) (Indemnity Claim)
• Evidence of Value
• Proof of Damage or Loss
• Preparation of Form PS 1000
• Figure 10-6.     An example of a completed PS Form 1000, Section A.
• Process PS Form 1000
• Figure 10-9.     An example of a PS Form 3861-A, Loss Claim.
• 14317_271
• Inquiry About a Registered Article or an Insured Parcel or an Ordinary Article
• Claim for Indemnity International Registered, Insured, and Express Mail
• Figure 10-13.     An example of a Parcel Search Request
• Figure 10-14.     An example of a Report of Rifled Parcel.
• Figure 10-15.     An example of an Inquiry about a Registered Article, or an Insured Parcel, or an Ordinary Article.
• Figure 10-16.     An example of a Claim for Indemnity     International Registered, Insured, and Express Mail.
• Figure 10-17.     An example of a Senders Application for Recall of Mail.
• Application and Voucher for Refund of Postage and Fees
• Figure 10-18.     An example of an Application and Voucher for Refund of Postage and Fees.
• Figure 10-19.     An example of a Money Order Inquiry.

Postal Directory Functions

• Figure 11-1.An example of OPNAV Form 5110/5.
• Figure 11-3.An example of an OPNAV 5110/5 for a member who has departed.
• Navy Directory Service Program
• Processing Directory Mail
• The Directory Service Stamp
• Processing Undeliverable-as-Addressed Mail
• Express Mail/First-Class Mail
• Return to Sender
• Periodicals
• Forwarding Magazines
• Forwarding Newspapers
• Figure 11-12.An example of a properly completed PS Form 3579 and EP 1865-D.
• Standard Mail (A)(Bulk Rate)
• Figure 11-14.An example of an automated directory file indicating a PS Form 3579 was sent.
• Catalogs
• Standard Mail (B)
• Table 11-4.Treatment of Undeliverable-as-Addressed Standard Mail (B)
• Hold Mail
• Members Due to Arrive
• Table 11-5.Endorsements Used When Forwarding or Returning Mail
• Figure 11-19.An example of an article depicting return date.
• Incorrectly Addressed or Illegibly Addressed Mail
• Figure 11-22.An example of an endorsement on mail being refused by addressee
• Casualty Mail
• Mail for Decommissioned Ships and Disestablished Stations

Chapter 12 Postal Equipment and Supplies

• Table 12-1. MPSA Approved Item List, GSA Stock, Nonstock, and Delted Items Continued
• Table 12-1. MPSA Approved Item List, GSA Stock, Nonstock, and Delted Items Continued
• Table 12-1. MPSA Approved Item List, GSA Stock, Nonstock, and Deleted Items Continued
• Requisitioning Capital and Sensitive Equipment
• Figure 12-1. An example of a GSA Customer Supply Center Order Form
• Figure 12-2. An example of an Application For Customer Supply Center Services And Address Change.
• USPS Noncapital and Nonsensitive Equipment and Expendable Supplies
• Issuing Supplies
• Determining What to Requisition
• Supply Requisition
• Figure 12-8. An example of a completed PS Form 7380
• Table 12-2. An example of a Julian date calendar
• Table 12-3. An example of a Julian date calendar for leap year
• Emergency Requisition
• Figure 12-9. An example of the TTOES ordering instructions
• Figure 12-10. An example of an Express Mail, Priority Mail, and Global Priority Mail Order Form
• Receiving USPS Postal Supplies
• Special Items
• Postmarking Equipment (Rubber and Steel Stamps)
• Figure 12-13. An example of a PS Form 1567
• Figure 21-14. And Example of a PS Form 1578-B
• Ordering Postal Publications
• Figure 12-15. An example of a PS Form 1957-C
• Figure 12-16. An example of a PS Form 1957-D.
• Ordering Postal Publications, Continued

Chapter 13 Official Mail

• Appointment of Official Mail Managers (OMMS)
• Treatment of Official Mail
• Figure 13-2.An example of an OPNAV Form 5511/10
• Express Mail
• Obtaining and Accounting for Postage
• Daily Stamp Usage Worksheet
• Computer Generated Postage
• Figure 13-6.An example of a Daily Stamp Usage Worksheet.
• Figure 13-7.An example of an Official Stamp Audit sheet
• Postage Meters
• Figure 13-8.An example of a NAVSUP Form 5218.
• Figure 13-8.An example of a NAVSUP Form 5218Continued
• Claims and Inquiries
• Preparations and Processing
• Consolidation
• Mail Classification
• Pouching, Sacking, or Traying Outgoing Official Mail

Chapter 14 Post Office Audits, Reports, and Inspections

• Table 14-1.Record of Audits, Reports and Inspections of Military Post Offices.
• Reports, Inspections,and Assessments
• Figure 14-1.An example of a Postal Officers Weekly Inspection Checklist.
• Auditing Fixed and Flexible Credit Accounts
• Preparing DD Form 2259 for Fixed Credits
• Figure 14-2.An example of a completed DD Form 2259 (MPC) (Front)
• Figure 14-3.An example of a completed DD Form 2259 (MPC) (Reverse).
• Auditing Stamp Vending Machiens (SVM)
• Preparing PS Form 3294 for Flexible Credit Accounts
• Figure 14-4.An example of a completed PS Form 3293 (Front).
• Figure 14-5.An example of a completed PS Form 3293 (Reverse).
• Preparing PS Form 3294 for Flexible Credit Accounts, Continued
• Military Inspections
• Figure 14-6.An example of a PS Form 3294, Cash and Stamp Stock Count and Summary (page 1).
• Figure 14-7.An example of a PS Form 3294, Cash and Stamp Stock Count and Summary (page 2).
• Figure 14-8.An example of a PS Form 3294, Cash and Stamp Stock Count and Summary (page 3).
• Figure 14-9.An example of a PS Form 3294, Cash and Stamp Stock Count and Summary (page 4)
• Vending Equipment Sales and Service (VESS) Reports
• Postal Activity Reporting System (PARS) Information Requirements
• Reporting Procedures
• Figure 14-11. An example of a PS Form 8130.
• Figure 14-11b.An example of a PS Form 8130.
• Postal Messages
• Mail on Hand/Dispatch Report
• Figure 14-13.An example of a Mail on Hand/Dispatch Report.
• Post Office Files and Records
• Figure 14-14.An example of a Mail Routing Instruction (MRI).
• Figure 14-15.An example of a postal offense message.
• Safeguarding Postal Records
• Standard Operating Procedures and Postal Operating Plan
• Postal Operating Plan, Continued

Appendix 1 Answers to Review Questions

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• Appendix 2 Postal Terms, Abbreviations, and Acronyms
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• Appendix 3 Axample of a Postal Operating Plan
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• Appendix 4 Definition of Parts Data Elements
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• Appendix 5 References Used to Develop the Traman

Index

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Assignment Questions

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