Figure 10-3.-BEQ organization.
Act as division officer for the enlisted personnel
assigned to the BQ
Sign purchase orders when present; otherwise,
assign this duty to the purchasing agent who
meets or contacts vendors
Are responsible for the receipts, safekeeping,
deposit, disbursement, and accountability of
Prepare monthly financial statement of the BQ
To maximize the effective use of limited staffing
resources, establishing a front desk is strongly
recommended. Where the presence of outlying quarters
makes it impractical to maintain a central desk, a
satellite desk is recommended. A further savings in
resources can be realized by locating both the linen issue
and cleaning gear check-out point in one central area.
The size of the BQ complex determines the number of
personnel required to meet these functions. The front
desk personnel are responsible to the BQ officer.
The front desk is one of the first places an incoming
individual encounters. Thus, the front desk personnel
must provide a courteous and prompt berthing
assignment in a service-oriented, responsible
Since first impressions are often lasting
ones, the front desk is the point at which the individual
should be greeted and issued the BQ welcome aboard
pamphlet. It is the front desk clerk who should be able
to answer incoming personnel inquiries about meal
hours and base transportation. Residents should be
advised of their responsibilities while living in the
quarters at check-in time.
The front desk is the single contact point for the
initial issue of linen, room assignments, and keys. Use
of this method in the assignment of all BEQs and BOQs
results in tighter control and better accountability. It
also results in fuller use and more accurate reporting of
matters on the availability and capacity of quarters, such
as the number of per diem authorizations granted.
Some physical facilities do not permit guests and
visitors access to the functional living area of the
occupant. For this reason a special emphasis should be
placed on the appearance of the front desk area. This is
because it will serve as the locator and waiting or
meeting area for the occupants and their guests.
The front desk clerk must have training, the
necessary equipment, and a guide that specifies the list