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CHAPTER 4
BARBERSHOP SERVICE
Ship’s Servicemen operate and manage the
barbershop aboard ship. As a Ship’s Serviceman
third class working in the barbershop, you will
cut hair and sanitize equipment and tools to
prevent the spread of diseases. The skill of cutting
hair comes from constant practice using the basic
haircutting methods. Since the methods you
should use for cutting hair and the procedures you
should follow on how to maintain barbering tools
are covered by NEC SH-3122, all occupational
standards covering the barbershop have been
deleted except for occupational standard 72008
which covers the principles of customer relations.
Therefore, since the contents of this manual are
based on the occupational standards, we will only
discuss material relating to the principles of
customer relations at customer contact points. To
learn how to cut hair and use barbering equip-
ment, you must attend the Ship’s Serviceman’s
barber school, a 4-week course designed to
provide training to enlisted personnel in the area
of barbering. Upon completion of the course, you
will receive credit for NEC SH-3122 to be
designated as a barber.
THE BARBERSHOP
The proper administration and operation of
the barbershop is the responsibility of the supply
officer. This responsibility for the ship’s store and
service activities may be delegated to a junior
Supply Corps officer attached aboard ship after
the commanding officer’s approval. This delega-
tion of responsibilities does not relieve the supply
officer of any of his or her responsibilities for the
department. Barbershop services aboard ship
should include regular haircuts, afro haircuts, and
tonic. A picture of regular and afro haircuts
should be mounted side by side in the barbershop.
Other services may be provided if time, space,
equipment, and personnel permit; however, no
special customer services should be provided.
PURPOSE OF THE BARBERSHOP
The main purpose of the afloat barbershop is
to provide regulation haircuts to shipboard
personnel and maintain the traditional smart ap-
pearance of Navy men and women. As a barber,
you should be familiar with the Navy’s policy of
grooming standards as set forth in U.S. Navy
Regulations. The Navy judges grooming stan-
dards on neatness, cleanliness, military image, and
appearance in uniform of Navy members. A sign
indicating authorized grooming standards for
U.S. Navy personnel should be posted in the
barbershop.
STANDARDS OF SERVICE
The standards of service are those standards
that are normally expected of the barbershop to
provide their customers. These standards will be
used by the management to evaluate the effective-
ness of the barbershop operation. To make a
realistic evaluation, management must take into
consideration the facilities, equipment, space, and
personnel available.
They must take these
capabilities and match them with the barbershop
standards of service. These standards of service
for the barbershop are listed in appendix D of the
NAVSUP P-487. You must become familiar with
these standards in order to maintain the service
your barbershop provides at a high level.
BARBERSHOP INSTRUCTIONS
To assist barbershop personnel in the proper
performance of their duties, supply department,
medical, and ship’s instructions were developed.
Supply Department Instructions
Supply department instructions provide
barbers with instructions on doing their job
properly in certain areas of the barbershop. A
copy of these instructions should be posted in the
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