Quantcast Preparation of Form PS 1000

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Figure 10-6.     An example of a completed PS Form 1000, Section A.
Block  9:    Enter  the  signature  and  title  of  the  clerk accepting the claim. Block 10:   Enter the FPO number where the damaged article(s) were turned in. PREPARATION OF PS FORM 1000 Once the customer provides evidence of insurance, evidence of value, and proof of loss (or the damaged item  and  package)  to  the  post  office,  assist  them  in completing  PS  Form  1000.    The  information  on  PS Form  1000  is  self-explanatory,  and  all  applicable spaces must be completed. Assist the customer in completing Section A (see figure 10-6). Complete Section B (see figure 10-7) or Section C of   PS   Form   1000   (see   figure   10-8)   using   the instructions on the reverse side of the form. Prepare PS Form 1000, Section A as follows: Block 1:  Enter the sender’s name and address. Block 2:  Enter the addressee’s name and address. Block 3:  Check the appropriate box for the service type used for the article. Block  4:    Enter  the  mailing  receipt  number.    If  the mailing receipt is not available, then obtain the number from the label or sticker affixed to the article’s wrapper. Block  5:   Enter  the  date  the  article  was  mailed  (Mo., Day, Yr.).   Obtain this date from the postmark on the mailing receipt or wrapper. Block 6:  This block applies to Express Mail ONLY.  If the WAIVER OF SIGNATURE box on Label 11-B is marked, then check YES, otherwise check NO. Block 7:  LEAVE BLANK.  This service is not available at MPOs. Block  8:    Check  the  appropriate  box  to  indicate  the reason for filing this claim. Block  9:    Enter  a  detailed  description  of  the  lost  or damaged  article(s),  including  whether  the  article(s) were new or used. Block 10:  Enter the total value claimed for the lost or   damaged   article(s). If   an   article   has   been repaired, enter the amount paid to have the article repaired  (not  to  exceed  the  actual  value  of  the article). Block  12a:   This  block  applies  to  the  sender  ONLY. When the sender files the claim they must indicate who gets  the  claim  payment  by  checking  the  appropriate box. Block 12b:  LEAVE BLANK, unless the customer can provide additional information that will help match the payment check with the claim. Block 12c-e:  These blocks apply to the sender ONLY. The sender signs, dates, and enters their phone number, if available. Block 13a:  This block applies to the addressee ONLY. When the addressee files the claim, they must check the appropriate box. Block  13  b-g:    These  blocks  apply  to  COD  articles ONLY.  LEAVE BLANK. Block  13h-j: These  blocks  apply  to  the  addressee ONLY.    The  addressee  signs,  dates,  and  enters  their phone number, if available. 10-9 PCf1005 1 2 3 4 5 6 7 8 9 10 Figure 10-5.     An example of a completed PS Form 3831, Receipt for Article(s) Damaged in Mails.

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