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6-12.
6-13.
6-14.
6-15.
6-16.
6-17.
The RINC should ensure that no-show
appointments are recontacted for a new
appointment and the time period is used for which
of the following activities?
1.
Phone prospecting only
2.
The same mode of prospecting used to set
the original appointment only
3.
Any prospecting activity
4.
Administrative duties
The RINC’s applicant log should contain the
names of which of the following individuals?
1.
Those interviewed and tested only
2.
Those interviewed and determined fully
eligible only
3.
Those interviewed as the result of
prospecting activity only
4.
Both prospected and non-prospected
interviews
The ZS applicant log should contain the names of
which of the following individuals?
1.
Both prospected and non-prospected
interviews
2.
Applicants from the station logs who are
eligible and consenting to processing only
3.
All eligible applicants from the station log
4.
All of the above
RINCs should NOT provide input to the ZS
applicant logs by which of the following means?
1.
Telephone
2.
In person
3.
Telecopier
Applicant logs can be used to evaluate which of
the following systems?
1.
School canvassing
2.
Itineraries
3.
DEP leadership
4.
All of the above
During applicant log review, you note that
applicant quality is not sufficient to meet station
goal. You should schedule training in which of
the following areas?
1.
Prospecting
2.
Itinerary development
3.
Loading working ticklers
4.
Interview techniques
6-18.
6-19.
6-20.
6-21.
6-22.
6-23.
If an applicant log shows that every interview
results in a contract, which of the following
conditions may exist?
1.
Contracts may not be the result of
prospecting
2.
All interviews are not documented
3.
Both 1 and 2 above
4.
The station personnel have perfect selling
skills
If too much time is lost between the initial
interview and processing, applicants may be lost.
Which of the following statements represents a
good processing rule to follow?
1.
Applicants should be under contract within
48 hours of the initial interview
2.
Applicants should be under contract within
72 hours of the initial interview
3.
Applicants should be under contract within 1
week of the initial interview
4.
Applicants should be under contract within 2
weeks of the initial interview
Which of the following documents provides a
baseline of information for the RINC and ZS to
establish a prospecting plan?
1.
The applicant log
2.
The PATE sheet
3.
The station planner
PATE sheets use activity from what specific
period of time to develop averages required per
contract?
1.
1 month
2.
2 months
3.
3 months
4.
4 months
Completed PATE sheets are maintained in which
of the following locations?
1.
The back of the current month’s applicant log
2.
The back of the first week’s station planner
3.
The station SSIC file
4.
The RINC’s working tickler
The RINC and ZS use the PATE sheet for which
of the following activities?
1.
Planning
2.
Evaluation
3.
Analysis
4.
All of the above
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