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7-11.
When interviewing potential attrites, which of the
following techniques should you use to determine
the nature of the problem?
1.
Ask rhetorical questions
2.
Ask open-ended questions
3.
Be assertive and brusque
4.
Be kind and gentle
7-12.
DEP family nights are most effective when held at
which of the following levels?
2.
1.
Recruiter
Station
3.
Zone
4.
District
7-13.
Approval for COI events should be obtained in
advance from which of the following authorities?
1.
NRD EPO
2.
NRD CO
3.
CNRA
4.
CNRC
7-14.
Regular DEP events should not exceed what dollar
amount per person?
1.
$4.50
2.
$5.50
3.
$7.00
4.
$8.00
7-15.
Mini-DEP events should be claimed for
reimbursement in which of the following ways?
1.
File an OPE claim
2.
Submit the bill to the NRD LSO
3.
Submit a voucher for disbursement to the
NRD
4.
Send a memorandum requesting
reimbursement to the EPO
7-16.
Which of the following goals should be met with
effective time management?
1.
Gain control of the timing and content of
what you do
2.
Gain control of every task and assignment
3.
Have more leisure time
4.
Have more time to plan and coordinate
7-17.
As a supervisor, when you take on the problem of
your subordinates, which of the following
conditions exist?
1.
You are now completely in charge
2.
You are now working for your subordinates
3.
You can ensure the problem is solved
correctly
4.
You have misused the chain of command
7-18.
Delegating duties to subordinates should cause
which of the following results?
1.
Less responsibility for the manager
2.
More accountability for the manager
3.
More effective time management and training
7-19.
You should prioritize each item on your “to do”
list by importance and urgency.
1.
True
2.
False
7-20.
How can the feedback loop in communication
increase time management effectiveness?
1.
Conversations will be shorter
2.
You can hold the person accountable
3.
You ensure understanding of the task
assigned
4.
The individual understands the assignment
must be done quickly
7-21.
Which of the following activities will contribute to
more effective time management?
1.
Simplify your work
2.
Set clear cut goals
3.
Keep organized files
4.
All of the above
7-22.
The frequency of station visits should be based on
which of the following factors?
1.
Size of station
2.
Number of recruiters
3.
Size of goal
4.
Your observations
7-23.
You should visit struggling stations as many times
per week as possible.
1.
True
2.
False
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