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Define job assignments and delegate suffi-
cient authority to ensure that subordinates
are able to properly perform their jobs.
Select subordinates who are capable of
assuming responsibility.
Give necessary help to subordinates when
help is needed.
Maintain proper lines of communication.
Evaluate results.
TRAINING YOUR STAFF
Before you set up a training program for your
staff, you must first determine what needs to be
taught and then how it should be taught. This
means that you should find out what previous
training and experience your people have had, and
then you should gear your training program on
a level that is suitable for their needs. Naturally,
since you and your personnel have assigned jobs
to do, much of your program will consist of on-
the-job training.
On-The-Job Training
There are many ways in which on-the-job
training can be done. As mentioned earlier in this
chapter, you can use your organization charts as
a training tool. Oral instruction, written pro-
cedures, visual demonstrations, and rotation of
duties are also methods that can be used for on-
the-job training. However, you also should make
a genuine effort to set aside some time for for-
mal types of training for your people. Individuals
with little or no previous training or experience
are going to need classroom instruction. Also, you
should make certain your subordinates are pro-
vided with the necessary training manuals and
other study materials so that they can qualify for
advancement. Its up to you to encourage and
motivate your people.
Rotation of Duties
Although it is customary to assign routine jobs
to specific individuals on whom you can depend,
you will find it is a good idea to rotate your per-
sonnel from time to time. Rotation of duties is
a good way for individuals to learn how each job
contributes to the overall division function; it
also prevents a breakdown in the sequence of
operations when a key person is gone. Transfers,
leave, and other absences of personnel are going
to occur, but these changes should not cause a
panic button situation in your division.
Another advantage that will result from the
rotation of duties is motivation. Some jobs are
simply monotonous and fatiguing. Sometimes, a
change of pace will stimulate interest in your
subordinates who have been assigned boring jobs.
However, you should avoid the mistake of
rotating your personnel too frequently. Each
individual should be assigned specific tasks for
a period of time that is long enough for that
person to become a proficient and productive
worker who contributes to the overall efficiency
of the operations. If you move your people
around too much, they could end up lacking an
understanding of what is being done and failing
to develop a sense of responsibility.
Effective Communication
The basic requirement for the training of your
subordinates is effective communication. To lead,
supervise, and train others, you must be able to
speak and write in such a way that others can
understand exactly what you mean. An important
requirement for effective communication in the
Navy is a sound knowledge of the Navys ways
of saying things. Some Navy terms have been
standardized for the purpose of efficient com-
munication. When a situation calls for use of
standard Navy terminology, use it.
Still another requirement of effective com-
munication is the use of technical terms. A
person who does not understand the precise
meaning of the terms that are commonly used in
connection with the work of the rating is already
at a disadvantage. When trying to read official
publications or instructions relating to the work,
this person is going to experience considerable
frustration and confusion. The person will also
experience a decided disadvantage when the
written examinations for advancement are given.
Although it is always important for you, as a
supervisor, to use technical terms correctly, it is
particularly important whenever you are dealing
with lower rated personnel. Any sloppiness you
may show in the use of technical terms is likely
to be very confusing to an inexperienced person.
Remember, whatever your subordinates do not
understand in their jobs will be very evident to
you in the work they produce. Use the correct job
language at all times and try to clear up any
misunderstandings first.
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