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immediately to the USPS Postal Inspection Service.
Include the wrapper or carton of the rifled parcel, if
totally devoid of contents, and the sack or pouch label.
Report each attempted rifling of ordinary parcels,
whether partially or completely devoid of contents, or
if contents appear intact. Distinguish carefully
between rifled parcels and parcels damaged in
handling.
INQUIRY ABOUT A REGISTERED
ARTICLE OR AN INSURED PARCEL
OR AN ORDINARY ARTICLE
Learning Objective:
Determine the
requirements for processing an Inquiry about a
Registered Article or an Insured Parcel or an
Ordinary Article.
10-14
PCf1011
DATE:
TO:
The enclosed Form 1000 was filed by the person or firm whose name appears in
. It is a
claim for damage to the contents of a package you mailed.
To help the Postal Service settle this claim, please review the Form 1000 and follow the
instructions below:
1. Complete
. Indicate the value of the items described. Attach a copy of the sales receipt.
If you do not have a sales receipt, show in
the purchase price, the place where
purchased, and the approximate date of purchase.
2. Designate to whom payment of the claim should be made in
.
3. Sign and complete
.
4. Take the original mailing receipt you were given when you mailed the article, and the enclosed
claim form to your nearest post office. A postal employee will endorse the receipt and complete
Items B1 and B8 on Form 1000.
If you have any questions, your local post office will be glad to assist you.
Your promptness is sincerely appreciated.
Signature
(Title)
Enclosure
3863
Item 2
Item 10
Item 10
Item 12a
Items 12c through 12e
Damage Claim Filed by Addressee
Figure 10-11. An example of a PS Form 3863, Damaged Claim Filed by Addressee.
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