· Certain matter by or for the blind or handicapped
· Keys and identification cards being returned to
MAIL WITH INSUFFICIENT POSTAGE
If domestic mail is deposited at your post office or
in collection boxes with some postage attached, but not
enough to fully cover the required amount, take the
· Endorse the article with the rubber stamp
POSTAGE DUE _____ and enter the amount
· Process the article for dispatch with other mail.
Once the article reaches the office of delivery, it
will be delivered to the addressee upon payment of the
If an article is addressed to a foreign country and
the article does not have enough postage or any postage
attached, take the following steps:
· Return the article to the mailer endorsed with the
rubber-stamp RETURNED FOR ______
REMAILING, CROSS OUT THIS NOTICE
OR PASTE STAMPS OVER IT.
· Endorse letters, letter packages, and postcards
POSTAGE DUE ____ Cents, if they do not bear
a return address, but do not indicate the amount
Then forward the article(s) to the
international exchange office. Handle all other
categories of unpaid or shortpaid mail in
accordance with section 420 of the IMM.
If the mailer has indicated on a domestic article
that a special service is desired and the special service
fee is not included in the postage, the article will also
be endorsed for the amount of the postage due for the
fee, with the exception of registered mail and Express
The article must also be endorsed with the
service indicated, to ensure the piece of mail is given
the service desired by the mailer.
· If shortpaid registered mail is found in ordinary
mail, with only the First-Class rate of postage
paid, the piece is delivered to the addressee as
ordinary First-Class Mail.
If the amount of
postage and fees affixed indicate that the piece
was intended to be registered, the piece is rated
postage due and forwarded to the addressee as
· For an Express Mail article that does not bear
enough postage, the mailer must be contacted to
correct the deficiency before dispatch. Express
Mail articles without sufficient postage will
never be endorsed, Postage Due, and
collection of deficient postage is never attempted
from the addressee.
On shortpaid international registered articles
found with ordinary mail, return the article to the
sender after indicating that it is shortpaid and must be
presented for registration at the post office. If the
shortpaid registered article does not bear a return
address, cross out the senders registry endorsement
and dispatch as ordinary mail.
MAIL WITHOUT POSTAGE
Mail found in collection boxes without any
postage affixed should be returned to the mailer. This
mail will be endorsed with the stamp RETURNED
FOR POSTAGE. If the article does not have a return
address, or the delivery and return address are the
same, treat the article as dead mail and forward to the
serving Mail Recovery Center.
If mail is found in one of your collection boxes
bearing a return address of a person, firm, or activity
not authorized MPO privileges, regardless of whether
or not the article has postage fully prepaid, you should:
AUTHORIZED MPO PRIVILEGES.
· Return the article to the mailer.
BUSINESS REPLY MAIL
Business reply mail enables firms and businesses
to receive mail back from individuals without
prepayment of postage. The firm or business provides
specially printed preaddressed envelopes or cards to
individuals from whom a reply is desired. Business
reply permits are obtained from the USPS. MPOs are
not authorized to issue business reply permits. You
will most likely find business reply letters in your
collection boxes. This type of mail is identified by the
· NO POSTAGE NECESSARY IF MAILED IN
THE UNITED STATES, preprinted in the
upper-right corner of the face of the envelope.