Quantcast Postal Facilities

Click Here to
Order this information in Print

Click Here to
Order this information on CD-ROM

Click Here to
Download this information in PDF Format

 

Click here to make tpub.com your Home Page

Page Title: 14317_17
Back | Up | Next

Click here for a printable version

Google


Web
www.tpub.com

Home

   
Information Categories
.... Administration
Advancement
Aerographer
Automotive
Aviation
Combat
Construction
Diving
Draftsman
Engineering
Electronics
Food and Cooking
Math
Medical
Music
Nuclear Fundamentals
Photography
Religion
USMC
   
Products
  Educational CD-ROM's
Printed Manuals
Downloadable Books

   


 

Share on Google+Share on FacebookShare on LinkedInShare on TwitterShare on DiggShare on Stumble Upon
Back
Customer Service - 14317_16
Up
Postal Clerk - Military guide to working in a post office
Next
Airport Mail Facility/Center
   Be   knowledgeable,   well   informed,   and interested in helping customers with their postal needs    Provide  prompt,  alert,  and  efficient  service  to each customer    Provide  competent  and  correct  information  on all inquiries    Give  polite  referral  to  another  window  or individual,  when  necessary,  to  provide  the service requested    Give  the  departing  customers  a  sense  of  your willingness to help serve their needs    Refer all disagreements to your supervisor CUSTOMER INFORMATION Military  postal  clerks  should  make  sure  that information used by customers on a day-to-day basis is readily  available.    An  adequate  supply  of  the  most current copies of the following items should be on hand or posted for customer use:    USPS Publication 2, Packaging for Mailing    USPS  Publication  65, National Five-Digit ZIP Code and Post Office Directory    USPS Poster 123-L, Postal Rates and Fees    USPS Poster 39, The Postal Customers Bill of Rights    USPS Poster 74, Packaging Pointers    USPS Form 43l4-C, Consumer Service Card    Example  of  a  properly  completed  change  of address card    Example of a correct mailing address to be used by personnel served    Hours of operation    Mail collection/closeout times    Customs declarations information    Mailing dangerous materials notice You need only post or supply those publications, forms, and posters that are commonly used.  Some of this  information  will  be  included  in  your  standard operating procedures (SOP); see appendix 3. Q1-4. What  is  the  standard  of  service  goal  of  the Military Postal Service? Q1-5. To  what  USPS  publication  should  you  refer when  explaining  service  commitments  to  a postal customer? Now turn to appendix 1 to check your answers. POSTAL FACILITIES Learning Objective: Describe the purpose of  the  various  postal  facilities  and  the services provided. As previously stated, the function of the MPS is to operate  military  post  offices  where  needed  by  the military services and in areas where the USPS does not operate. Functions  performed  by  activities  that support the MPS and MPS facilities range from acting as a liaison and providing mail routing information to the USPS (for the processing and distribution of mail only)  to  mail  processing,  distribution,  and  postal finance services in support of the units they serve. JOINT MILITARY POSTAL ACTIVITIES The  Joint  Military  Postal  Activities  (JMPAs) (Atlantic  and  Pacific),  (JMPA-ATL  located  in  New York, NY) and (JMPA-PAC located in San Francisco, CA)  act  as  the  single  point  of  contact  for  the  MPSA with  the  USPS  at  the  designated  commercial  airport gateways.   The JMPAs perform the following critical functions:    Provide  liaison  services  for  DOD  components and  their  major  subordinate  commands  with local and regional post offices, customs officials, and   commercial/military   transportation officials.    Provide detailed and timely information to local USPS officials to facilitate processing, routing, and dispatching of MPS mail.    Collect,  assimilate,  and  report  on  factors affecting  mail  movement  to  and  from  the CONUS gateways; identify major problem areas and  adverse  trends;  and  resolve  problems  with local and regional USPS officials. Naval mobile units and overseas activities use the fleet  post  office  (FPO)  address  assigned  to  the  ship, unit,  or  activity  depending  on  the  gateway  location. 1-5

Privacy Statement - Press Release - Copyright Information. - Contact Us - Support Integrated Publishing

Integrated Publishing, Inc.
6230 Stone Rd, Unit Q Port Richey, FL 34668

Phone For Parts Inquiries: (727) 493-0744
Google +