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CHAPTER 1
ORGANIZATION AND SECURITY
This training manual has been prepared for
members of the Regular Navy and Naval Reserve
in the Ship’s Serviceman (SH) rating who are
preparing for advancement to Ship’s Serviceman
third class (SH3).
Ship’s Servicemen operate and manage resale
activities such as ship’s stores, commissary stores,
and Navy exchanges; service activities of the ship’s
stores and Navy exchanges such as laundry and
dry-cleaning facilities, vending machines, snack
bars, and barbershops; and they perform clerical
and stock control functions for all activities
operated.
As an SH3, you will work primarily as a sales
outlet operator,
bulk storeroom custodian,
barber, or laundryman. The majority of these
billets are aboard ship, so the afloat procedures
should be your main concern.
To be successful in this rating, you must
possess certain personal characteristics. You
should like dealing with people, have a good
speaking ability, possess above average arithmetic
skills, and have basic recordskeeping abilities.
Getting along with people deals with customer
service which is completely covered in the
Navy Customer Service Manual, NAVEDTRA
10119-B, and therefore, material already in-
cluded in that manual will not be covered in this
manual.
The material covered in this manual is the
minimum required of an SH3 to perform the job
properly. These are the minimum requirements
based on the occupational standards for SH3,
which can be found in the current advancement
handbook for Ship’s Servicemen.
SUPPLY AUTOMATION
The Navy has developed many new systems
to make the job of supply personnel easier.
Recently, the Navy developed a system for the
automation of ship’s store records. It is called the
Resale Operations Management (ROM) system.
The ROM system has been successfully tested and
used aboard ship. It has proven to enhance the
accuracy and timeliness of doing ship’s store
records. The system makes the SH’s job easier
because it does much of the work the SH used
to do by hand.
The ROM system Terminal User’s Guide
(TUG) is the computer system reference book
providing detailed information on how to operate
the ROM. This publication was developed by and
is available free from the Navy Management
Systems Support Office (NAVMASSO) located
in Norfolk, Virginia. NAVMASSO has also
published a Resale Operations Management
(ROM) Desk Top Guide which is a supplement
to the ROM TUG. It is exclusively made up of
job sheets. Each job sheet contains a step-by-step
guide in performing a ROM function. Although
the occupational standards for SH3 do not
indicate the use of the ROM system, many of the
tasks performed by an SH3 will be centered
around the ROM system. Throughout this manual
you may see the terms manual recordskeeping,
ROM procedures, and ROM users. The term
manual recordskeeping relates to performing a
task without the use of the ROM system. The term
ROM procedures or ROM users is used to indicate
that the procedures being discussed are done
using the ROM system.
THE SUPPLY SYSTEM
Today’s Navy requires millions of items to
maintain its operational readiness. The supply
system supports these material needs. The supply
system is composed of a group of activities that
is responsible for procurement, distribution,
inventory control, and stowage of all materials
except ammunition.
In this chapter you will learn the basics of the
supply system and the organization of supply
department afloat. You will become familiar with
supply department security regulations that you
must observe in performing your everyday duties.
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