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The COPE will prepare a money order facsimile
and mail separately to USPS Money Orders,
CITIBANK
(Nevada)
Lock
Box
Operation-Zone 1127, PO Box 504339, The
Lakes, NV, 88905-4339 (see figure 8-35).
No-Business Days
Each day of the month must be accounted for on
your money order reports. Your money order reports
will cover days on which money order business was not
conducted as well as the days that money order
business was conducted. Days on which money order
business was not conducted will be reported showing
the inclusive dates in the No Business was Conducted
block, PS Form 6019. The no-business date(s) will be
listed on the first money order business report following
the day(s) on which no business was conducted.
Suspended Money Order Service
If your post office business is suspended for any
reason, follow these procedures:
Enter BUSINESS SUSPENDED in the Remarks
section, PS Form 6019, on the last day money
order business is conducted.
Enter BUSINESS RESUMED in the Remarks
section, PS Form 6019, on the first day money
order business is conducted following the
suspension date.
Make an entry in the block NO BUSINESS WAS
CONDUCTED to cover the date(s) that money
order business was suspended.
No-Fee Money Orders
When a customer returns a money order after the
day of issue because of an error, issue a replacement
8-48
PCf0834
Figure 8-34.Examples of entries required to be made in the Remarks Section of PS Form 6019.
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