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money order. If the customer has the MO receipt, do
not charge a fee for the replacement money order.
Endorse the money order tape NO FEE next to the
amount, and make an entry (see item 6, figure 8-34), in
the remarks section showing the replacement money
order as a No Fee.
Duplicate, Defective, and Mutilated Money
Orders
If a duplicate, defective, or mutilated money order
is found, it will be treated as spoiled.
If two money order forms are received with the
same serial number, cancel one by writing NUMBER
DUPLICATED across the face of one of them. The
other may be issued as long as all other information is
correct. Forward the canceled money order form set
with the next money order business report.
Financial Adjustment Memorandum
If the USPS finds an error in your money order
remittance, a Credit Memo, Financial Adjustment
Memorandum (FAM), is prepared and sent to MPSA.
Once MPSA receives the Credit Memo, they will
forward 2 copies to the appropriate FLTCINC postal
officer and 1 copy to the command concerned. If you
receive a Credit Memo, you must report the corrective
action taken on your money order report. MPSA will
normally require that a copy of the money order report
showing the corrective action taken be forwarded to
8-49
Enter the 10 digit serial
number of the voucher that
is missing.
Army and Air Force use
MPO number + 9, Navy and
Marine Corps use six-digit
OID number
Leave Blank
Always Enter A
COPE or verifying Official's Signature
PCf0835
USPS MONEY ORDERS
CITIBANK (NEVADA) LOCK BOX OPERATION-ZONE 1127
PO BOX 504339
THE LAKES NV 88905-4339
SEND TO:
Figure 8-35.
An example of a Facsimile voucher.
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