verification has been made and the mail clerk or mail
orderly has signed, the customer copy 3 of the form is
given to the mail clerk or mail orderly and the original
and copy 2 are retained for post office records.
Delivery of Registered Mail to Addressee or
Personal registered mail will normally not be
delivered to mail orderlies on PS Form 3883, but can be
delivered to mail clerks who deliver mail from a unit
mailroom. Instead, PS Form 3849 should be used to
notify the addressee of registered mail arrival. The
form is prepared and given to the unit mail clerk or mail
orderly for delivery to the addressee. PS Form 3849
(see figure 7-20) is prepared in one (1) copy. The steps
in completion of this form are as follows:
Step 1: Enter the current date.
Step 2: Enter senders name.
Step 3: Mark an X in this box and enter your FPO
Step 4: Fill in the date and time that the article will be
available for pickup. (The time is usually the time your
post office is open for business.)
Step 5: Check the box that describes the article being
Step 6: Check the appropriate accountable mail box.
Step 7: This box must always be checked. Accountable
mail should always be signed for.
Step 8: Enter the registered number of the article
including the letters RR and US.
Step 9: Enter the complete name and address of the
Step 10: Customer signs and prints name here at time of
Step 11: Delivery clerk signs name and enters date of
Items listed below are key points to remember
when delivering accountable mail:
· Positive identification is required.
· Only the addressee or an authorized agent may
sign for personal accountable mail.
There are instances when the addressee is unable
to come to the post office to receipt for registered mail.
The addressee may authorize an agent in writing, in
this case, to receipt for their registered mail. Military
postal clerks, mail clerks, and mail orderlies are
prohibited from acting as agents in this regard. The
back of the PS Form 3849 has a space for the addressee
to authorize an agent to sign for his or her registered
mail. When the back of the form is used, the addressee
completes the form (see figure 7-20) as follows:
Enters the name of the person who is
authorized to receipt for the registered article.
Step 13: Signs the form.
When the authorized agent presents the form to the
registry section, delivery is effected in the same
manner as when the addressee presents the form. The
only difference is that the agent signs and prints their
name on the form in the delivery section on the reverse
side of the form.
If a return receipt is attached to the registered
article, the receipt will be signed and dated by the
addressee or authorized agent. The receipt should be
returned promptly to the source from which it was
DELIVERING DAMAGED REGISTERED
All damaged personal registered articles should be
rewrapped and the endorsement RECEIVED IN
DAMAGED CONDITION stamped on the article.
The registry clerk rewrapping the article should initial
and date the endorsement.
UNDELIVERABLE REGISTERED MAIL
The two most common reasons for undeliverable
registered mail is that the addressee has transferred
from the unit or is due to arrive. Normally, registered
mail received will be deliverable upon receipt.
However, if a member has transferred, perform
directory service on the registered article and annotate
the reverse side of PS Form 3849 by checking the
forward box and file it in the MPO files. Forward the
registered article on the next dispatch of outgoing mail.
If a registered article arrives for a person who is due to
report, holding time frames for registered mail must be
Indication of Due to Report
When registered mail is received for an individual
who is not attached to the command but there is an