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CHAPTER 1
OFFICE OCCUPATIONS AND MANAGEMENT
This training manual is prepared for members of
both the Regular Navy and the Naval Reserve. The
purpose of this manual and its nonresident training
course is to help you meet the occupational
qualifications for advancement to PN1 or PNC. As a
PN1 or PNC, your responsibilities for leadership,
supervision, and training will increase. Some of the
assigned duties are listed as follows:
Leading Personnelman
Leading petty officer or leading chief petty
officer in a personnel support detachment
(PERSUPPDET) or a personnel office aboard
ship
Personnel officer
Assistant personnel officer
Division officer
Assistant division officer
Educational services officer
Classifier
Brig counselor
Enlisted detailer
Examination writer
Training manual writer
This chapter will help you understand your role as
supervisor and manager of your office wherever you
may be assigned. This chapter also discusses customer
service, correspondence management, preparation of
personal award recommendation forms, letters of
appreciation and commendation, and the Source Data
System (SDS).
Other subjects discussed include permanent change
of station transfer order (PCSTO) and standard transfer
order (STO), naval messages, reports management, and
pay and allowance document preparation and
submission. This chapter also discusses Selective
Reenlistment Bonus (SRB), disposition of obsolete
records and files, enlisted and officer service records,
identification cards, meal passes, leave definition, and
department work coordination.
ROLE OF THE SUPERVISOR AND
MANAGER
As leading petty officer or chief petty officer in a
personnel office, you will help the personnel officer in
the overall administration, supervision, and training of
personnel. Some of your most notable responsibilities
as shown in OPNAVINST 3120.32B include but are not
limited to the following:
Assist the personnel officer in preparing watch
and liberty lists for division personnel.
Assist in assignment of personnel to cleaning
stations and supervising assigned petty officers
in their cleaning duties.
Assist with training and Personnel Qualification
Standards (PQS) in general damage control.
Perform other duties as assigned.
When assigned to the position of supervisor and
manager of your office, you are the expert. Your
shipmates depend on you for accurate answers. If you
do not know the answer, research the problem and then
provide your shipmates with a response at the earliest
possible time.
As a PN1 or PNC, you must set the example for your
workers. Good leadership is important in your office. It
provides the motivating force for a coordinated effort by
all your workers. You must encourage, inspire, teach,
stimulate, and motivate all junior PNs to perform their
assignments to the best of their abilities. Emphasize to
your workers that the quality of the product starts with
them.
Training your personnel must be one of your
primary concerns wherever you are. The quality of the
work performed by your personnel reflects on you and
eventually on your command. To be effective, make sure
you establish a weekly training schedule and
continuously train your personnel. You must also stress
professionalism and provide constructive criticism to
assist your personnel to grow as PNs.
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