Chapter I Dynamics of the Personnelman Rating

• Personnel Support Activity Detachments
• Shipboard Personnel Offices
• Office Appearance and Arrangement
• Customer Service: The Art of Dealing with People
• Your Role in the Personnel Office
• Figure 1-3.You hold the key to the treasure chest of knowledge for good customer service
• Improving Your Contact Skills
• Role of the Customer
• The Customer's First Impression
• Your  Appearance
• Your Attitude as Customer Service Representative
• State of Mind
• Figure 1-9.An angry customer and an angry PN will produce  a  bigger  problem
• Pifalls to Avoid in Customer Service
• Stereotyping
• Figure 1-11.Stereotyping individuals is not consistent with the Navys expectations
• Responding in Kind
• Amiable Runaround
• Going Beyond Your Realm
• Apathy
• It's the Customers' Time too

Chapter II Navy Enlisted Occupations

• General Rates (Apprenticeships)
• Table 2-1.Enlisted Paygrades, Titles, and Abbreviations
• Senior Chief Petty Officers
• Rating Structure
• Ratings and Occupational Areas
• Occupational Fields
• Figure 2-3.Enlisted occupational fields and specialty marks of associated ratings
• Figure 2-3.Enlisted occupational fields and specialty marks of associated ratingsContinued
• Occupational Field 2 (Ship Operations)
• Electrician's Mate
• Occupational Field 4 (Ship Maintenance)
• Opticalman
• Aviation Machinist's Mate
• Aviation Structural Mechanic
• Aviation Support Equipment Technician
• Occupational Field 9 (Ordnance Systems)
• Occupational Field 10 (Sensor Operations)
• Data Systems Technician
• Engineering   Aid
• Hospital   Corpsman
• Postal Clerk
• Mess Management Specialist
• Lithographer
• Occupational Field 20 (Cryptology)
• Occupational Field 24 (Aviation Sensor Operations)
• Figure 2-4.Identification badges and breast insignia worn by eligible enlisted personnel
• Summary

Chapter III Personnel Support

• Authorities and Responsibilities
• Figure  3-1.Occupational  areadefense  grouping  NECs,  occupational  area  titles,  and  ratings  included  in  each  area
• Alphanumeric NECs
• Applicable Courses and On-The-Job Training
• Figure 3-2.Navy Enlisted Classification (NEC) Change/Recommendation, NAVPERS 1221/1
• Figure 3-2.Navy Enlisted Classification (NEC) Change/ Recommendation, NAVPERS 1221/1Continued
• Enlisted Personnel Action Requests
• Figure 3-3.Enlisted Personnel Action Request, NAVPERS 1306/7
• Forwarding of Requests
• Figure 3-4.Enlisted Duty Preferences, NAVPERS 1306/63
• Humanitarian Reassignment Requests
• Humanitarian/Hardship Reassignments not Considered
• Hardship Discharge Requests
• Reasons Under Which a Member may not be Separated
• Counseling Members Concerning Hardship Discharges
• DD Form 1934
• Members on Active Duty
• Figure  3-8.Application for Uniformed Services Identification Card/DEEW Enrollment, DD Form 1172
• Members of the Naval Reserve on Inactive Duty
• Members and Former Members Entitled to Retired Pay
• DD Form 1172
• Holographic Identification Cards
• How the Hologram Works
• Activities Responsible for Issuing Meal Passes
• Figure 3-17.-Meal Pass Log
• Personnel To Whom Meal Passes Are Not Issued
• Summary

Chapter IV Correspondence and Files

• Correspondence Procedures
• Firm Mail Book for Registered and Certified Mail
• Figure 4-2.-POstal Service (PS) Form 3877
• Outgoing Mail Log
• Routing and Filing of Correspondence
• Figure  4-4.Record of Disclosure, OPNAV Form 5511/13
• Responsibilities
• Procedures and Responsibilities for Outgoing Correspondence
• Mail Orderlies' Responsibilites
• Security of Mail
• Figure 4-7.Routine Reply, Endorsement, Transmittal or Information Sheet, OPNAV Form 5216/158
• Directives
• Figure 4-8.Front section of an instruction
• Figure 4=8.-Front section of a notice
• Reviewing and Routing Directives
• General Information About Messages
• Case Files Establishment and Maintenance

Chapter V Enlisted Service Records

• Comepleteness of Service Records
• General Form of the Service Record
• Figure 5-1.U.S. Navy Enlisted Service Record, NAVPERS 1070/600, and Career Performance Data Separator, NAVPERS 1070/617
• Right Side of the Service Record
• Figure 5-2.-Servicemen's Group Life Insurance Election and Certificate, SGLV-8286
• Description of Enlisted Service Record Pages
• Figure 5-3.-Enlistment/Reenlistment Document-Armed Forces of the United States, DD Form 4
• Figure 5-3.-Enlistment/Reenlistment Document-Armed Forces of the United States, DD Form 4-Continued
• Figure 5-4.SDS Immediate Renlistment Contract, NAVPERS 1070/601
• Figure 5-5.Non-SDS Immediate preenlistment Contract, NAVPERS 1070/601
• Figure 5-6.SDS Agreement to Extend Enlistment, NAVPERS 1070/621
• Agreement to Recall or Extend Active Duty (Page 1B)
• Figure 5-8.SDS Agreement to Recall or Extend Active Duty, NAVPERS 1070/622
• Figure 5-9.Non-SDS Agreement to Recall or Extend Active Duty, NAVPERS 1070/622
• Figure 5-10.-Non-SDS Dependency Application/Record of Emergency Data, NAVPERS 1076/602
• Dependency Application/Record of Emergency Data (Page 2) and DD Form 93, Record of Emergency Data (Page 2)
• Figure 5-11.-SDS Dependency Application/Record of Emergency Data, NAVPERS 1070/602
• Figure 5-11.SDS Dependency Application/Record of Emergency Data, NAVPERS 1070/602Continued
• Figure 5-12.Record of Emergency Data, DD Form 93
• Enlisted Classification Record (Page 3)
• Figure 5-13.VHA certificate
• Figure 5-14.Enlisted Classification Record, NAVPERS 1070/603
• Figure 5-15.Enlisted Qualifications History, NAVPERS 1070/604
• Figure 5-15.Enlisted Qualifications History, NAVPERS 1070/604-Continued
• Figure 5-16.Navy Occupation/Training and Awards History, NAVPERS 1070/604
• History of Assignments (Page 5)
• Figure 5-17.History of Assignments, NAVPERS 1070/605
• Figure 5-18.OCR Record of Unauthorized Absence, NAVPERS 1070/606
• Figure 5-19.SDS Record of Unauthorized Absence, NAVPERS 1070/606
• Computing Lost Time
• Pay Entry Base Date, Active Duty Service Date, and Expiration of Active Obligated Service Adjustment
• Enlisted Performance Record (Page 9)
• Figure 5-20.OCR Court Memorandum, NAVPERS 1070/607
• Figure 5-21.SDS Court Memorandum, NAVPERS 1070/607
• Figure 5-22.Enlisted Performance Record, NAVPERS 1070/609
• Preparation
• Certificate of Release or Discharge from Active Duty (Page 15)
• Figure 5-24.Record of Discharge from the U.S. Naval Reserve (Inactive), NAVPERS 1070/615
• Figure 5-25.Certificate of Release or Discharge from Active Duty, DD Form 214
• Address and Home of Record
• Authorized Corrections to Home Record Information
• Correction of Date of Birth
• Board of Correction of Naval Records (BCNR)
• Figure 5-27.Application for Correction of Military Records, DD Form 149. 5-45
• Figure 5-27.Application for Correction of Military Records, DD Form 149Continued
• Figure 5-28.Application for the Review of Discharge or Dismissal from the Armed Forces, DD Form 293
• Figure 5-28.Application for the Review of Discharge or Dismissal from the Armed Forces, DD Form 293Continued
• Figure 5-28.Application for the Review of Discharge or Dismissal from the Armed Forces, DD Form 293Continued
• Figure 5-28.Application for the Review of Discharge or Dismissial from the Armed Forces, DD Form 293Continued
• Verification of Service Records
• Tracing Missing Service Records
• Figure 5-29.Service record check-out card
• Purging Service Records
• Closing and Disposing of Enlisted Service Records
• Enlisted Performance Evaluation Reports
• Regular Fitness and Evaluation Reports
• Performance Information Memorandum (PIM)
• Navy Good Conduct Medal
• Figure 5-33A.Evaluation Report & Counselling Record, NAVPERS 1616/26
• Figure 5-33B.Fitness Report & Counselling Record, NAVPERS 1610/2
• Service Eligibility Requirements
• Other Important Information Concerning Good Conduct Medals
• Figure 5-34.Good Conduct Award certificate

Chapter VI Officer Service Records

• Verifying Documents
• Permanent Microfiche Officer Record
• Standard Filing Sequence for Fiels Service Record Documents
• Figure 6-2.Record of Disclosure, OPNAV 5211/9
• Figure 6-3.Drug and Alcohol Abuse Statement of Understanding, OPNAV 5350/1
• Figure 6-4.Veterans Educational Assistance Act of 1984 (GI Bill), DD Form 2366
• Figure 6-5.Personnel Security Questionnaire (PSQ), DD Form 398
• Figure 6-6.Officer Qualifications Questionnaire, NAVPERS 1210/5
• Figure 6-7.Application for Uniformed Services Identification Card/DEERS Enrollment, DD Form 1172
• Figure 6-8.Officer Photograph Submission Sheet, NAVPERS 1070/10
• Figure 6-9.Officer Appointment Acceptance and Oath of Office, NAVCRUIT 1000/20
• Figure 6-10.Officer's Report of Home of Record and Place From Which Ordered to a Tour of Active Duty, NAVPERS 1070/4
• Transfer and Disposition of Officer Service Records and Health Treatment Records
• Records Disposition Procedures
• Interservice Transfers

Chapter VII Enlisted Distributionand Verification Report, Officer Distribution Control Report, and Diary Message Reporting System

• Organization
• Enlisted Distribution and Verification Report Sections
• Figure 7-1.Sample Section 1 of the EDVR
• Figure 7-2.Sample Section 2 of the EDVR
• Figure 7-3.Sample Section 3 of the EDVR
• Figure 7-4.Sample Section 4 of the EDVR
• Figure 7-5.Sample Section 5 of the EDVR
• Section 6-11
• Figure 7-6.Sample Section 6 of the EDVR
• Figure 7-7.Sample Section 7 of the EDVR
• Figure 7-8.Sample Section 8 of the EDVR
• Figure 7-9.Sample Section 9 of the EDVR
• Figure 7-10.Sample Section 10 of the EDVR
• Figure 7-11.Sample Section 11 of the EDVR
• Officer Distribution Control Report
• Figure 7-12.Sample Section 12 of the EDVR
• Figure 7-13.Sample Officer Distribution Control Report (ODCR)
• Diary Message Reporting System
• Figure  7-14.Sample  message  diary
• Summary

Chapter VII Counselling Service Members

• Counseling Methods and Techniques
• Figure 8-2.Personnelman second class assisting a customer in a quiet and private space
• Figure 8-4.Phases of a proper interview
• Military Pay System
• Figure  8-5.Pay  chart
• Variable Housing Allowance
• Temporary  Lodging  Allowance
• Basic Allowance for Subsistence
• Enlistment and Reenlistment Bonuses
• Selective Reenlistment Bonus
• Dependents Dental Plan
• Benefits
• Figure 8-6.-Copy of Uniformed Services Active Duty Dependents' Dental Plan (DDP) Enrollment Election, DD Form 2494
• Supplemental Enrollment Election
• Figure 8-7.Copy of Supplemental Uniformed Services Active Duty Dependents Dental Plan (DDP) Enrollment Election, DD Form 2494-1
• Legal Assistance
• Personnel Eligible for Legal Assistance
• Confidential and Privileged Character of Service
• Limitations on Scope of Legal Assistance Services
• Availability Reports
• Types of Availability Reports
• Classes of Availabilities
• Summary

Chapter 9 Advancement, Education, and Training

• Distribution of Eligibility Status Listing
• Commanding Officer's Recommendation for Advancement
• Figure 9-1.Recommendation for Advancement in Rate or Change of Rating (Worksheet), NAVEDTRA 1430/2
• Figure 9-2.Aerial photograph of the Naval Education and Training Program Management Support Activity, Pensacola, Florida
• Figure 9-3.High-speed electronic scanner for processing examination sheets plus other related equipment
• Figure  9-4.Examination  status  verification  report  (ESVR)
• Rating Change Authorization and Appointment Certificates
• Service Schools Eligibility
• Figure 9-7.Certificate of Appointment Petty Officer Third Class, NAVPERS 1430/7 (USNR)
• Figure 9-8.Certificate of Appointment Petty Officer Second and First Class, NAVPERS 1430/8 (USN)
• Figure 9-9.Certificate of Appointment Petty Officer Second and First Class, NAVPERS 1430/8 (USNR)
• Figure 9-10.Certificate of Permanent Appointment, Chief, Senior Chief, and Master Chief Petty Officer
• Active Obligated Service
• Assignment of Enlisted Personnel to Special Programs
• Brig Unit Staff Selection and Training
• Educational Programs and Navy Campus
• Enlisted Education Advancement Program (EEAP)
• Summary
• Figure 9-11.Application for the Evaluation of Learning Experiences During Military Service, DD Form 295
• Figure 9-11.Application for the Evaluation of Learning Experiences During Military Service, DD Form 295-Continued
• Summary-Continued

Chapter X Commisioning Programs

• Naval Reserve Officers Training Corps (NROTC) Scholarship Programs
• Figure 10-2.-Midshipmen marching at the Naval Academy
• Broadened Opportunity for Officer Selection and Training (Boost) Program
• Medical Service Corps in-Service Procurement Program
• Enlisted Commissioning Program (ECP)
• Medical Enlisted Commissioning Program (MECP)
• Eligibility Requirements

Chapter XI Overseas Travel and Orders

• Overseas Screening Requirement for Diego Garcia and Midway Island
• Figure 11-3.-Report of Suitability for Overseas Assignment, NAVPERS 1300/16
• Figure 11-3.-Report of Suitability for Overseas Assignment, NAVPERS 1300/16-Continued
• Selection of Personnel for Overseas Service
• Personnel Found Unsuitable for Overseas Assignment
• Reassignment Due to Unsuitability
• Command Sponsorship of Dependents at Overseas Duty Stations
• Permanent Change of Station of Members Traveling to an Overseas Location Accompanied by Dependents
• Dependent Entry Approval
• Figure 11-6.-Sample Application for Transportation for Dependents, DD Form 884
• Dependents Traveling Overseas Without Sponsor
• Figure 11-7.-Authorization to Apply for a No-Fee Passport and/or Request for Visa, DD Form 1056
• Arranging Transportation
• Forms Used in Appyling for Passports
• Passport Application Procedures
• Figure 11-9.-Sample Application for Passport by Mail, DSP-82
• Visa Information
• Additional Duty Orders
• Repeat Travel Orders
• Travel Certificate Separation Without Orders
• Figure 11-11.-Travel Certificate Separation Without Orders, NAVPERS 4650/22

Chapter XII Transfers and Receipts

• Processing Transfers
• Figure 12-1.Sample transfer check-offsheet
• Figure 12-2.-Sample message Enlisted Permanent Change of Station Transfer Order (PCSTO)
• Figure  12-3.-Sample  Standard  Transfer  Order  (STO),  NAVCOMPT  536/NAVPERS  1326/11
• Figure 12-4.-Sample Enlisted Personnel Action Document (EPAD)
• Figure 12-5.-Sample Enlisted Personnel Action Document  (EPAD) facsimile.
• Figure 12-6.-Sample front section of a Standard Transfer Directive (STD)
• Figure 12-8.A PN3 reviewing an STD
• Briefing Members Before Transfer
• Permanent Change of Station Entitlement Policy
• Figure 12-9.Advance Pay Certificate/Authorization
• Figure 12-9.Advance Pay Certificate/AuthorizationContinued
• Effective Date of PCS Orders
• Reimbursement Rules for Privately-Owned Conveyance (POC) Travel
• Permanent Change of Station Allowances
• Transportation of Unaccompanied Baggage
• Processing of New Receipts
• Verification of Service Records
• Figure 12-11.Travel Voucher or Subvoucher, DD Form 1351-2
• Figure 12-12.Voucher Claim for Dependent Travel and Dislocation or Trailer Allowance, DD Form 1351-4
• Receipt Endorsements
• Figure 12-14.Sample Receipts Check-Off Sheet
• Navy Sponsor Program
• Summary

Chapter XIII Naval Reserve Program, Reenlistment Incentive Programs, and Separations

• Benefits
• Training and Administration of Reserve Program
• Reenlistment Incentive Programs
• Pre-Separation Counseling
• Naval Reserve Affiliation of Discharged Personnel
• Transportation of Household Goods
• Figure 13-1.-Application for Shipment and/or Storage of Personal Property, DD Form 129-9
• Questions Concerning Service and Pay Status While on Inactive Duty
• Separation of Enlisted Personnel
• Figure 13-2.Continued Health Care Benefit Program Application, CHCBP Form 7524
• Figure 13-3.Navy Retention/Separation Questionnaire, OPNAV 1910/5
• Pre-Separation Interview
• Acknowledgement of Honorable Service
• Figure 13-5.Personnel Reliability Program (PRP) Screening and Evaluation Record, NAVPERS 5510/3
• Fleet Reserve and the Retired List
• Figure 13-6.Authorization for Transfer to Fleet Reserve BUPERS Letter, and respective Statement of Service.
• Figure 13-7.Application for Transfer to the Fleet Reserve, NAVPERS 1830/1
• Figure 13-8.Fleet Reserve Certificate, NAVPERS 1830/3
• Figure 13-9.Certificate of Retirement, DD Form 363N
• Figure 13-10.Picture of an Actual Fleet Reserve Transfer Ceremony
• Figure 13-12.Certificate of Appreciation, NAVPERS 1650/59
• Voluntary Retirement of Enlisted Personnel
• Veteran's Benefits
• Figure 13-13.-Navy Retired/Retainer Pay Data Form, NAVCOMPT Form 2272
• Figure 13-13.-Navy Retired/Retainer Pay Data Form, NAVCOMPT Form 2272-Continued
• Figure  13-14.Transfer  to  the  USNR  and  Release  to  Inactive  Duty  of  USN  Personnel,  NAVPERS  1910/29
• Figure 13-15.Release to Inactive Duty of USNR Personnel (Other than Fleet Reserve), NAVPERS 1910/30
• Survivor Benefits
• Veterans Group Life Insurance
• Summary

Chapter XIV Leave Procedures

• Leave Policy
• Limitation on Earned Leave
• Personnel Office Leave Procedures
• Figure 14-3.Sample Leave Request/Authorization, NAVCOMPT Form 3065
• Preparation/Distribution
• Summary

Chapter XV Electronic Data Processing and Source Data System

• Digital Computers
• Source Data System
• Source Data System Benefits
• Pay and Personnel Events
• Organization of the Source Data System
• Figure 15-3.Files contained in the source data system.
• Events  Reported
• Figure 15-5.Personnelmen using the source data system at a PERSUPPDET
• BUPERS Access
• Summary

Appendix I Glossary

• Appendix I Glossary-Continued
• Appendix I Glossary-Continued
• Appendix I Glossary-Continued
• Appendix I Glossary-Continued
• Appendix I Glossary-Continued
• Appendix I Glossary-Continued
• Appendix I Glossary-Continued
• Appendix I Glossary-Continued
• Appendix I Glossary-Continued
• Appendix I Glossary-Continued
• Appendix I Glossary-Continued
• Appendix I Glossary-Continued
• Appendix I Glossary-Continued
• Appendix I Glossary-Continued
• Appendix I Glossary-Continued
• Appendix I Glossary-Continued
• Appendix I Glossary-Continued
• Appendix I Glossary-Continued
• Appendix I Glossary-Continued
• Appendix I Glossary-Continued

Appendix II References Used to Develop the Traman

• Appendix II References Used to Develop the Traman-Continued
• Appendix II References Used to Develop the Traman-Continued
• Appendix II References Used to Develop the Traman-Continued
• Appendix II References Used to Develop the Traman-Continued
• Appendix II References Used to Develop the Traman-Continued
• Appendix II References Used to Develop the Traman-Continued

Index

• Index-Continued
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Assignment Questions

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